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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Refused COOP Cashminder account!


alexh1985
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Hi guys i was the victim of identity theft last year and as a result of this my credit file is horrific there are hundreds of linked addresses. Accounts i know nothing about and loads of searches and my credit score is something like 54 extrememly low. Natwest closed my account last year with no reason whatsoever and since then i have no account anywhere, I applied for the cashminder a couple of weeks ago and recieved a letter today teling me it had been declined. I was told this account was not credit checked so thought hey maybe they can help. I sent additional details relating to the identity theft and also my identification as well as the copy of a password i now have on my credit file which is needed in any genuine application. I have today sent an appeal letter to the coop asking them to reconsider and again have sent more documentation as well as a copy of my drivers license and also a letter from call credit confirming that i am the victim of fraud, Has any of you guys had a refusal for cashminder overturned? I have today signed up for a prepaid mastercard which is not what i wanting but dont seem to have much choice at the moment so im hoping with fingers crossed that coop overturn this decision and open the cashminder account for me, Any help would be greatly appreciated guys thanks.

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Have you tried Halifax? My credit file is... Mmm, less than favourable and they accepted me straightaway for a basic bank account. It has all the benefits of a current account obviously minus the overdraft. The Internet banking on the account is fab! Allows direct debits and money transfer etc and you get a visa card with it. I set this all up online and had a letter a few days later with my account number and sort code.

 

Hope this helps.

It never rains but it pours...

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  • 1 month later...

hi - i recently opened 2 cashminder accounts as follows: called up telephone line booked appointment, went into branch with passport and driving licence as proof of address (i am not on the electoral role at that address), i have no CCJs but have defaulted on several loans, it took about 7 days for the paperwork to go through and did so without issue although i was worried the bank manager didnt like me and had put my application in the bin/ refused me... the coop are truly excellent... card has arrived and looks normal with no mention of cashminder or anything wierd like that, the online banking is accessed after setting up security over the telephone without any more waiting for letters or digi reader rubbish; the symbol on the card is the standard visa sign and looks entirely normal. these guys really are excellent.

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