Which Forum?

saphus1007 · December 16, 2012

Hi. Want to post a review on a bathroom makeover I've had done but am unsure as to which forum to post it in. Can someone help please?

honeybee13 · December 16, 2012

Hello there. Can you tell us a bit more please? That way we should be able to advise you on which forum is best.

My best, HB

saphus1007 · December 16, 2012

Had big problems with a bathroom makeover carried out by a local firm and simply want to warn others to be on their guard after reading about my experience. Was therefore looking for a kitchens/bathrooms forum to post the message.

citizenB · December 16, 2012

I have popped you into General Consumer issues for the moment.. I know we have a Consumer Review forum.. somewhere !

Hammy1962 · December 16, 2012

Well........................

If you were caught speeding when going to buy the taps, you could put it in the Speeding fines forum.

If your recently purchased used car broke down whilst getting the taps you could put that in the motoring section.

If you were caught stealing the taps you could put it in the RLP section.

If you had to borrow funds to buy the taps and they are chasing your debt now, the debt forum is for you.

If you were injured buying the taps, then it's the NHS forum.

If you caught the tube to B&Q on a stolen freedom pass then its the Train forum.

If B&Q delived two different taps then it's the retailer forum.

If they are computer controlled taps then you want the Technology forum

Or.....................................If you are really happy with the service then you want an entirely different forum as nobody is ever happy on here.

Hammy

saphus1007 · December 18, 2012

Kings Kitchens and Bathrooms, Inverurie – A Word of Caution

After entering into a contract for a bathroom makeover earlier this year, when proprietor himself arrived to do the job himself, I thought that my bathroom makeover would be exemplary. I was so wrong! A week later when he had finished, I discovered that the installation was so bad that I refused to have him back in the house and insisted that a SNIPEF registered plumber be called in to rectify the many, many faults. These included the failure to fit service valves, clips, pipe supports or pipe insulation, a sink that wasn’t screwed to the wall, a sink pedestal that was completely free-standing without any fixings whatsoever, out of alignment pipework for a towel warmer, a bath that took forever to empty and made loud clunking noises in the sink when it was being emptied, insulating tape used instead of clips to secure pipework, a flush-to the-wall toilet system which was not ‘flush’because the fitter installed it knowing that the wall was out of plumb, a failure to follow manufacturer’s instructions when installing a pump, so much so that the entire pump installation had to be dismantled and re-installed by another plumber, and a contravention of the Scottish Water Byelaws 2004, namely:

· the installation of pipework which was not adequately supported or clipped

· the installation of pipework which was not adequately insulated to protect against heat or frost;

· the failure to fit isolating or servicing valves to pipe work where necessary.

I got a letter from Kings stating that as per my request, my snagging list had been passed to another plumber and I checked to see that they were SNIPEF registered. They were. The new plumber did a great job of correcting many, but not all of the faults and the situation now is that Kings bill has been settled but there is still a fair bit of work outstanding. They haven’t appeared back in seven months.

There were, and are, other problems which are not listed above but all have been captured on camera and it is fair to say that everyone who has seen the photographs has been shocked at the poor workmanship. I did ask Mr King directly, if he was a fully qualified plumber and he replied that he was. Why then, would a fully trained and qualified plumber almost completely botch a bathroom makeover, ‘forget’ to fit service valves, clips and pipe supports in contravention of Scottish Water Byelaws and be unaware that the same Byelaws require that pipework must be adequately insulated to protect against heat or frost? I don’t know why Kings, for the sake of cost cutting, expediency or whatever, decided not to carry out the work in my home in a workmanlike manner or with due care and attention. What I do know is that, as a result of my experience, I could never recommend Kings Kitchens and Bathrooms? Choosing them in the first place was the worst decision I have ever made.

Quote (Kings website) - “We've developed an esteemed reputation throughout Aberdeenshire for our quality service and attention to detail”.

Looking at the photographs above, would you agree with this quote?

Edit: Photos didn't appear.

Edited December 18, 2012 by saphus1007
Photos didn't appear.

saphus1007 · December 18, 2012

Tried twice now and still cant get the photographs to appear.

saphus1007 · December 18, 2012

Well........................

If you were caught speeding when going to buy the taps, you could put it in the Speeding fines forum.

If your recently purchased used car broke down whilst getting the taps you could put that in the motoring section.

If you were caught stealing the taps you could put it in the RLP section.

If you had to borrow funds to buy the taps and they are chasing your debt now, the debt forum is for you.

If you were injured buying the taps, then it's the NHS forum.

If you caught the tube to B&Q on a stolen freedom pass then its the Train forum.

If B&Q delived two different taps then it's the retailer forum.

If they are computer controlled taps then you want the Technology forum

Or.....................................If you are really happy with the service then you want an entirely different forum as nobody is ever happy on here.

Hammy

It was none of these Hammy. The taps I was using became so worn and slippy that I fell in the sink. Anyway, have given up tap dancing for the time being. :wink: