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samantha Jones

NCO Euro have contacted me, where do i stand?

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i had a out standing debt with Orange for £71.10p.

 

i had bin a long standing customer with orange but in 2010 when it came to up date my phone n contract they got me good and proper,

with dongles n stuff i didn't want. and long story short after my baby died of cot death, i was stuck with debts and a phone contract i could no longer afford.

 

i tried for months to keep it going and carry on paying but got to a point where i couldn't.

i had a letter last week saying Orange wanted the 71 quid out standing.

 

my plan was in the new year i was going to Bristol debt advice to try and sort every thing out.

 

because i am on beneifits for long term clinical depression and the debt is really affecting my depression and life in a big way.

 

yesterday i had a phone call from NCO Euro, informing me that Orange had passed my debt on to them and they wanted to collect a sum of £250 odd quid

and if i couldn't pay now that in 2 weeks time they would have to take action.

 

What does this mean please?

 

does this mean that in 2 weeks time they are going to turn up on my door step wanting money?

 

are they able to come in my house and take my little girls christmas presents, because thats the only thing i have of any worth.

 

i need some sort of advice as to where i stand and what i can do.

 

i am also 4 months pregnant again and suffer from anxyaty attacks.

 

im a real mess and im having panic attacks every day worring about the mess n debt i am in and im very scared as to what all this stress is doing to my unborn child.

 

can any help me please. because i am totaly clue-less.

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hi ya SJ

 

they can do NOTHING TO YOU.

 

they are NOT BAILIFFS

 

they are a DCA

 

they have NO LEGAL POWERS

 

they cannot take anything from you.

 

if orange wanted their money

they would have asked themselves.

 

mobile phone debts are VERY low priority.

 

what other debts have you got please

 

list them here.

 

we'll help

 

one last thing

 

STAY OFF THE PHONE

 

you are under NO legal obl to discuss YOUR debts on the phone.

 

dx


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Hi, £250 for a £71 debt seems odd to me.

 

Try this letter to NCO Euro

 

The Compliance Manager.

 

I refer to your recent communication regarding an allged debt relating to an Orange account in the sum of £250.00 please note I have no knowledge of and do not acknowledge any debt to you for that sum

 

Therefore I require unequivocal proof that I have any liability for a debt of £250.00 I am prepared to allow 7 working day for your reply after which I shall consider the matter closed.

 

As DX said do not worry about these silly people the like to make threats.


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Should you get any phone calls from this delightful company refuse to answer their security questions and state 'all communication in writing' and then either put the phone down or just leave it on the side and let them run up their bill.

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