Jump to content


pubman1

Wonga due tomorrow but have cancelled debit card

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2499 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi,

 

My loan is due out tomorrow but I don't have funds to pay it, or to extend the date. I have cancelled my debit card - the only one listed on my account with them. Could they still take the payment out? I'm slightly worried about this.

 

Ta

 

PM

Share this post


Link to post
Share on other sites

Hi again,

 

Instead of trying to swerve the issue I called them to explain - they sent me a financial assessment to complete and, while my suggested fugure fell below their minimum amount (I offered £50 a month on £1400) they have at least stopped any interest and charges, and won't try to take payments until they have spoken to me. Or at least that's what their website told me... we'll see tomorrow I suppose. The guy I spoke to seemed pretty helpful to be fair.

 

On a more general note, I called my bank to ask them to not send any money to Wonga should they request it through the "lost" debit card. They told me that as they are a loan company they are powerless to stop them taking payment, as they already have the card details, and they are unable to chargeback if they do take anything. It seems wrong that once I have provided a debit card to a company they are then able to take whatever they like from my bank account.

 

PM

Share this post


Link to post
Share on other sites
Hi again,

 

Instead of trying to swerve the issue I called them to explain - they sent me a financial assessment to complete and, while my suggested fugure fell below their minimum amount (I offered £50 a month on £1400) they have at least stopped any interest and charges, and won't try to take payments until they have spoken to me. Or at least that's what their website told me... we'll see tomorrow I suppose. The guy I spoke to seemed pretty helpful to be fair.

 

On a more general note, I called my bank to ask them to not send any money to Wonga should they request it through the "lost" debit card. They told me that as they are a loan company they are powerless to stop them taking payment, as they already have the card details, and they are unable to chargeback if they do take anything. It seems wrong that once I have provided a debit card to a company they are then able to take whatever they like from my bank account.

 

PM

 

Your bank can stop it, and can do chargebacks. You need to visit your bank in person and present them with a letter instructing them not to allow wonga to take payments from your account. They CAN put a block on it. look over the site, lots of info on this.

 

Protect your money, move it to another account if poss. However on a more positive note i have found Wonga very reasonable to deal with with my loan.

Share this post


Link to post
Share on other sites

We have been telling people to put a letter into their bank instructing them not to make any payments under any circumstances to these companie

http://whatconsumer.co.uk/visa-debit-chargeback/- it works!

 

banks MUST follow written intructions from their customers !

This fsa guide has now been updated:

 

http://www.fsa.gov.uk/pubs/consumer_...ghts_guide.pdf

 

Here's the text:

 

Cancelling a regular

card payment:

 

When you give your credit or debit card details to a company and authorise them to take regular payments from your account,

such as for a gym membership or magazine subscription,

it is known as a ‘recurring transaction’ or ‘continuous payment authority’.

These are often confused with direct debits, but do not offer the same guarantee if the amount or date of the payment changes.

In most cases, regular payments can be cancelled by telling the company taking the payments.

.

However,

you have the right to cancel them directly with your bank or card issuer by telling it that you have stopped permission for the payments.

Your bank or card issuer must then stop them – it has no right to insist that you agree this first with the company taking the payments.

Be aware, though, that you will still be responsible for paying any money that you owe.

.

see: http://www.consumeractiongroup.co.uk/forum/showthread.php?336569-How-to-remove-a-lender-s-continuous-payment-authority(2-Viewing)-nbsp

.

http://www.fsa.gov.uk/pages/consumerinformation/product_news/banking/know_your_rights/solving/index.shtml

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...