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Daniel182

TheHut Returns and Refund P+P

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Hello

 

I have read their returns policy but could not find information before posting here.

 

I placed an order with TheHut.com. I then canceled order first thing next day. The order had not been sent out it was still in the processing stage.

 

On the same day i canceled they sent message sorry we cannot cancel here is your returns information to send back. I would like to know even though i canceled order before it was sent out. Would i be entitled to be refunded for the postage for sending back?

 

Thanks

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Hello

 

I have been trying to get refund from TheHut.com but i'm having no luck, and they won't answer emails. The order was canceled in the first place, but TheHut.com never cancel orders they just send order out. This company is like the worst company trading on the net.

 

They owe me for the following.

 

1, Postage for sending items back, which i have a email confirming they would refund.

 

2, They sent me a email stating they had refunded me for the order i sent back. I checked my card statement and they only refunded me 3rd of the money.

 

3, I bought a item and they charged me express delivery on top.

 

I would be grateful for any advice how to reclaim my money back.

 

Could i use chargeback on credit card ?

 

Thanks

Edited by Daniel182

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yes

 

there are other posts on this lot before

 

type in thehut.com

 

in our search in the GREY BAR up top

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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Yes, it must be one of the worst. I can't believe they're still in business. A DNS record shows:

 

Connecting to COM.whois-servers.net...
Connecting to whois.domaindiscover.com...

  The Hut.com Limited
  Meridian House
  Gadbrook Park
  Northwich, Cheshire CW9 7RA
  UK

  Domain Name: THEHUT.COM

  Administrative Contact, Technical Cont
     The Hut.com Limited
     John Dawson
     Meridian House
     Gadbrook Park
     Northwich, Cheshire CW9 7RA
     UK
     01606 338 197
sysadmin@thehutgroup.com

 

Try to write a letter to the address above.


"Ask not what your country can do for you, ask what you can do for Poundland"

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until a 'compamy spokes person' becomes an official rep on cag

i would refrain from posting to them

 

keep the thread updated eitherway please

 

dx


PLEASE DONT HIT QUOTE IF THE LAST POST IS THE ONE YOU ARE REPLYING TOO.

MAKES A THREAD TWICE AS LONG TO SCROLL THROUGH!

please do not post jpg images directly to a topic..USE PDF ....READ UPLOAD.

 

WE CAN'T GIVE ADVICE BY PM - IF YOU SEND ME A LINK TO YOUR THREAD - I WILL BE HAPPY TO OFFER HELP THERE

Single Premium PPI Q&A Read Here

Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

spreadsheets 

 

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