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    • No, do the section 75 chargeback to your credit card provider.
    • See what dx thinks but it seems to me that sending a photo of your own pass isn't relevant to what happened. Let's wait and see what he says. HB
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    • Many thanks for the replies and advice!   I what to send this email to the Starbucks CEO and the area manager. Your thoughts would be appreciated.   [email protected] [email protected]   Re: MET Parking PNC at your Starbucks Southgate site   Dear Ms Rayner, / Dear Heather Christie,   I have received a Notice to Keeper regarding a Parking Charge Notice of £100 for the driver parking in the Southgate Park Car Park, otherwise infamously known as the Stanstead Starbucks/McDonalds car park(s).   Issued by: MET Parking Services Ltd Parking Charge Notice Number: XXXXXXXXX Vehicle Registration Number: XXXX XXX Date of Contravention: XX.XX.XXXX Time: XX:XX - XX:XX   After a little research it apears that the driver is not alone in being caught in what is commonly described as a scam, and has featured in the national press and on the mainstream television.   It is a shame that the reputation of Starbucks is being tarnished by this, with your customers leaving the lowest possible reviews on Trustpilot and Trip Advisor at this location, and to be associated with what on the face of it appears to be a doubious and predatory car park management company.   In this instance, during the early hours of the morning the driver required a coffee and parked up outside Starbucks with the intention of purchasing one from yourselves. Unfortunately, you were closed so the driver walked to McDonalds next door and ordered a coffee, and for this I have received the Notice to Keeper.   It is claimed that the car park is two separate car parks (Starbucks/McDonalds). However, there is no barrier or road markings to identity a boundary, and the signage in the car park(s) and outside your property is ambiguous, as such the terms would most likely be deemed unfair and unenforcable under the Consumer Rights Act 2015.   I understand that Starbucks-Euro Garages neither operate or benefit from the charges imposed by MET Parking. However, MET Parking is your client.   Additionally, I understand that the charge amount of £100 had previously been upheld in court due to a ‘legitimate interest in making sure that a car park was run as efficiently as possible to benefit other drivers as well as the local stores, keeping cars from overstaying’.   However, this is not applicable when the shop or store is closed (as was the case here), as there is no legitimate interest. Therefore, the amount demanded is a penalty and is punitive, again contravening the Consumer Rights Act 2015.   As the driver’s intention of the visit was genuine, I would be grateful if you could please instruct your client to cancel this Notice to Keeper/Parking Charge Notice.   Kind regards
    • I received the promised call back from the Saga man today who informed me that the undertakers have decreed it IS a modification and they will need to recalculate a quote individually for me. However it all sounds very arbitrary. The more I think about it, and with help from forum replies, the more I am sure that it is not a modification. If for example the original seatback had become damaged by a spillage or a tear, I would be entitled to replace it with the nearest available part. The problem is when it comes to a payout after an accident, there is no telling what an individual insurer will decide when he notices the change. I am still undecided which of the two best routes to go with, either don't mention the replacement at all, or fill in the quote form without mentioning, and when it comes to buying the insurance over the phone, mention it at the time.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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JSA Stopped i think.


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Help needed for a newbie i was told a week ago that my job search record was not good enough and she did not believe that what i wrote was true. in other words she called me a liar without saying it. she then said have i signed on the new job match site which i said yes. she then said can i have your login details so i can see what jobs that you have looked at. i then said no to which she replied in that case i am sending your job search record for referral. and you are not getting a new sheet to fill out you can do it online. i then left. today which is the day that i get my JSA payment i find out that no money has gone into my account. is this normal without telling you first. thanks in advance for any help.

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if a referral is made on the basis that your job search is not good enough then you will not receive payment. My advice is contact your local job centre and ask them for full details of the referral. Then you can be advised better on what steps to take to deal with this.

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She said that what i put down on my work sheet is that i maybe made it all up. as i said all was ok untill i said that i was not going to give them my login details to the job match website. that is when she got funny and said i will send it for referral.

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Hi thanks for your quick reply on the first no i have not got any proof. it was only on what sites that i have looked at. because i have some health problems. i can only do limited work. i only apply to ones that i can do with which some weeks there are none to apply for. they do know this that is why it is very rare that they select any jobs for me. she did not give me any forms to fill out just said that she would send the form for referral.

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Hi thanks for your quick reply on the first no i have not got any proof. it was only on what sites that i have looked at. because i have some health problems. i can only do limited work. i only apply to ones that i can do with which some weeks there are none to apply for. they do know this that is why it is very rare that they select any jobs for me. she did not give me any forms to fill out just said that she would send the form for referral.

 

When I was claiming JSA I made sure I printed off some of the acknowledgements, that way they could not accuse me of making anything up.

In the end they told me to 'save the cost of my ink'!

Always have proof (a pain I know) but it keeps them off your back) their is nothing they can do if you are meeting the requirements.

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what you need to do look at is what is written on your job seekers agreement as essentially this is what the decision makers will look at when deciding whether to sanction. If your job seeker diary matched that of your agreement then no refferal should have been made. Secondly you should have been given a form to fill out asking what steps you have taken to look for work. This would have been sent along with the referral to the decision maker.

 

I think you really need to be contacting the job centre and asking what the situation is. I would mention to them about the form as if no form was given then you have not been given the chance to put your side across, which you should have.

 

Did the advisor take your job seeker diary?

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Hi all thanks again for your prompt replys. i am doing all what they asked me to do. the advisor took my diary which for me is just a sheet of paper with room for 14 days to write in which i do every day. no forms just a grunt to say bye.

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my experience is that they give you a form to fill out there and then, I am not sure if they have changed the rules on this one and hope someone such as flumps will come along to confirm that.

 

The only advice I can give for now is contact them and find out the situation. What advice or help are you looking for?

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the advisor should have explained that your payment would not be issued whilst a decsion is being made. I understand how you feel because I been there myself and having no money at this time of year is even harder to deal with. I would appeal any decision they make and certainly make a complaint about the advisor asking for your log in details stating that under the data protection act it's your right to not give your personal details to anyone.

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I stopped printing my jobsearches off, instead I have a little folder and the information goes in there, and every fortnight I send it to my Work Programme person, this is despite the work programme identifying I have an alterative skill set but as there is no funding I have to go through the job search rigmarole.

 

I regularly exceed my allotted number and have enquired about whether I should get extra for that - but they just said - "You haven't got a job yet." and signed it off.

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If they retained your written record of your jobsearch activity then they will use that for the DART referral to DMA as if your job search is dated then it is transferred fron your paper record to the system.

 

Payment will be suspended pending the decision from DMA and if disallowed then you will need to request a reconsideration and/or appeal of the decision giving new additional information, if you keep in contact attending al appointments and signings in the meantime you will need to reapply for your JSA on form JSA4rr and then a referral will be made for a further 2 week sanction. You can apply for hardship allowance if disallowed and again if sanctioned but this is dependant on your circumstances if you fall into a verified vunerable group and can prove no other income etc to support yourself financially during the periods of no JSA.

 

They will be looking to see if your job search is repetitive from previous declarations and also looking at your requirements as agreed on your JSAg, if your JSAg specifies a certain number of activities and you have exceeded some but not met others then you could be sanctioned or not meeting all areas as agreed.

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Lilly_Monroe, the Jobseekers agreements are supposed to be agreed based on the persons circumstances, so type of work they are looking for (there are some jobs which are more readily advertised than others), if they are really job ready or if further support is needed.

If you don't agree the JSAg you are allowed to say so and dispute the JSAg stating what you believe is reasonable in your circumstances the two jobseekers agreements are then referred to DMA to determine if the proposed JSAgs are acceptable under the JSA regulations but you can only dispute a new JSAg not an existing one and you will have payments suspended until DMA make a decision.

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