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A company called MacKenzie hall have left at least half a dozen messages on my 1571 service since sometime in November.


I rarely use my home phone, so I only noticed them yesterday.


I looked up the number, and the company, and they look to be a debt recovery company.


I signed up for a 30 day trial of the credit reference agencies, and can see that MacKenzie hall have made a trace search on me!


I do have debts (who doesn't) but they are managed, and all in good shape - the reference agency information all appears correct with nothing untowards showing.


So, this morning I phoned the number left by MacKenzie Hall, and after telling me that calls would be monitored, then conversation went like this:-


MH: Do you have a reference number starting with M?

Me: No

MH: Have you received a letter in the post?

Me: No

MH: Have you received a telephone call?

Me: Yes

MH: What is the phone number?


MH: And your name?


MH: And the first line of your address and post code?

Me: Er - you tell me - I don't know who you are, and I don't want to give you that information because you could be anybody

MH: Well we need to confirm that we are speaking to the correct person

Me: Well I don't know who YOU are, so I want you to confirm yourselves

MH: Then we end the call here.


And that was it! Am I in the wrong here? I honestly don't know what they want to speak to me about, but surely, if a compnay is wanting to speak to me about something personal, should they not have to pass some form of check as well? I'm not comfortable just dishing out my information...

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Never speak to a dca by phone and never do the security check.

Tell mucky hall 'In writing only' you could send them telephone harassment letter or a prove it letter if they state you owe them money.


I've asked BT to remove the 1571 service (since MH are the only people to leave me messages anyway), and I guess I'll reply to MH IF they ever write to me.

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You could also ask bt for a new number if thats viable as muckyhall will continue to ring.

Your number could be changed for free, i had problems with dcas ringing my number ( not for me for previous tenants) so i called bt and had my number changed for free.

If you receive a letter from MH please dont ring them, either ignore the letter or if you do reply send a prove it letter.

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