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    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
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Electricity meter stopped working- scottish power guessing use


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We were paying on and off £40 a month electric and £40 gas, and the meter wasn't read by anybody including me between Jan 2009 and August 2012.

 

During that period we missed some payments and they sent some guy round to talk us about debt, no appointment, we were out and we were charged

 

Gas 2 visits x£40

Electric 2 visits x £40

 

He didn't look at the meters which were outside to get a reading. It occurred to me that they had taken this action on estimated debt.

 

Finally I phoned in some actual readings and we got a huge refund £890 credit to our electricity account. But we owed the £ 800 on the gas so I asked them to transfer the balance across.

 

They agreed and then a meter reader appeared as if by magic and read the meters.

 

New bills arrived more or less the same as the earlier ones. then they contacted us and said the meter appeared to have slowed down or stopped. They immediately sent out a MASSIVE electricity bill based on guesswork. Later refered to as a "CATCH UP BILL"

 

I objected.

 

They fitted a new meter and after 30 days I phoned in the reading of 180 units.

 

Then they said they had "METERED our useage for the time the meter had stopped, which was some time between 2009 and Aug 2012, they decided it had slowed down for all of that period and we owed them a few £hundred then a ping pong discussion by email ensued, me asking for my credit back and them eventually reducing the amount they claim I owe to £29.

 

 

But they refuse to admit they are guessing when the meter stopped or slowed and what our useage was, they claim it is METERED but they have multiplied our use in September x 2 years, saying the CATCH UP bill and their charter allows them to do that.

 

I asked for the unsolicited visits to be refunded, they refused saying our contract allowed them to do that.

 

I asked to see the contract, they said it was verbal

 

I asked to hear the contract, they said the tape was wiped.

 

I asked if I could have information how to take this to the Ombudsman, they said they would reffer it to senior management, but would like to exhaust all avenues with me first.

 

Thoughts? Advice?? Similar experiences??

 

I just think it's wrong that they cut corners by not reading the meter, knew we had a crumby old meter and didn't bother renewing it, and cannot know what our useage has been, I don't like paying for guesstimates!

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Why go to an ombudsman.

 

Just make an issue of it in the County Court.

 

Write to them and set out the entire position - everything that has happened.

Tell them what you want and tell them that if you don't have it within 14 days that you will sue them.

 

The use.

Don't threaten if you don't mean it.

They will ignore the threat - but when they get the claim form they will probably cave in - and if they don't then in court you will most likely win.

 

These people need to be pushed around a bit. They aren't used to it.

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tell them you want the 'faulty' meter inspected.

and a copy of the report PROVING its faulty

 

they'll say they dont have it

 

they do.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Why go to an ombudsman.

 

Just make an issue of it in the County Court.

 

Write to them and set out the entire position - everything that has happened.

Tell them what you want and tell them that if you don't have it within 14 days that you will sue them.

 

The use.

Don't threaten if you don't mean it.

They will ignore the threat - but when they get the claim form they will probably cave in - and if they don't then in court you will most likely win.

 

These people need to be pushed around a bit. They aren't used to it.

 

The Ombudsman is there for a reason and any magistrate would ask if the issue was raised and submitted to the Ombudsman. This standard procedure with the utilities industry. Regulations state that suppliers are supposed to arrange a minimum of one visit per 2 years to a domestic property so for a start they are on a sticky wicket. If OP can find out when they read the meter prior to 2009, it would be helpful. I have never come across extra charges for gas or electric meter debt visits as there is no reason to actually visit a property.

If OP & Scot Power cannot reach an agreement, OP needs to get a deadlock letter from the supplier where the supplier states that a decision cannot be reached. Once the deadlock letter is received, OP needs to contact Ombudsman to raise a complaint. In the meantime the supplier cannot take any action while the account is being disputed.

The above is the correct procedure and does not involve using the county court.

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i think we should also alert the scottish power rep.

 

i'll go do that.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank you for your advice so far.

 

I see the loss of a credit balance as theft, so ultimately will use the County Court Option after all other avenues are exhausted.

 

After a few years of being super careful about not leaving lights on and stuff plugged in, this guesstimate as to our useage is a real slap in the face.

 

I will be happy for the Scottish Power rep to comment and am happy to put my real identity up pn here if it will help resolve this matter.

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Hi

 

Also this website may be of use its the Association of Meter Operators: www.meteroperators.org.uk/

 

Now i would be making a Formal Complaint in writing to Scottish Power (always get proof of posting and keep a good paper trail)

 

and request the following information:

 

1. Inspection report of the faulty meters removed.

2. Full explanation as to Scottish Powers conclusion that the meters had slowed down or stopped and a copy of the Inspection report that concludes this to be correct with the full certified qualification of those involved.

 

Until this is forthcoming i refute your claims and place this issue on my account IN DISPUTE.

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I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Thank you for your advice so far.

 

I see the loss of a credit balance as theft, so ultimately will use the County Court Option after all other avenues are exhausted.

 

After a few years of being super careful about not leaving lights on and stuff plugged in, this guesstimate as to our useage is a real slap in the face.

 

I will be happy for the Scottish Power rep to comment and am happy to put my real identity up pn here if it will help resolve this matter.

 

there will be no need to real your ID

 

this will be done off list

 

the rep will advise how

 

they are very good if you have a brief look at the threads they have been involved in.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi

 

Have to agree with dx100uk give the Scottishpower Rep on the forum a chance to sort this for you.

 

The information is private between you and the Rep as the rep will give you info to do this privately and it only becomes public if you place it on this thread

How to Upload Documents/Images on CAG - **INSTRUCTIONS CLICK HERE**

FORUM RULES - Please ensure to read these before posting **FORUM RULES CLICK HERE**

I cannot give any advice by PM - If you provide a link to your Thread then I will be happy to offer advice there.

I advise to the best of my ability, but I am not a qualified professional, benefits lawyer nor Welfare Rights Adviser.

Please Donate button to the Consumer Action Group

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Sorry Scottish Power, I am with ATLANTIC POWER, but replies to my emails are from SOUTHERN ELECTRIC dunno if this the same group as Scottish Power because I'm convinced we had a letterheading that said that.

 

Dunno what a rep could do that the 3 that have already been emailing me cant. It is being dealt with as a complaint.

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SSE, Scottish Hydro,Southern Electric, SWALEC and Atlantic are all trading names of SSE EnergySupply Limited Registered in England & Wales No. 03757502 (Supply ofElectricity, Home Phone & Broadband)

Southern Electric Gas Limited Registered in England & Wales No. 02716495(Supply of Gas)

SSE Water Limited Registered in England & Wales No. 06021063 (Supply ofWater) and SSE Home Services Limited Registered in Scotland No. SC292102(Heating & Wiring Cover),

all members of the SSE Group

The Registered Office of SSE Energy Supply Limited, Southern Electric GasLimited and SSE Water Limited is 55 Vastern Road Reading Berkshire RG1 8BU

The Registered Office of SSE Home Services Limited is Inveralmond House 200Dunkeld Road Perth PH1 3AQ

www.sse.co.uk www.southern-electric.co.uk www.swalec.co.uk www.hydro.co.uk www.atlantic.co.uk www.ssehomeservices.co.uk

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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