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Energy supplier hit with fine for abandoned calls

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Energy firm Npower has been fined £60,000 by the regulator for abandoned calls to UK consumers.

 

 

Energy firm Npower has been fined £60,000 by the regulator for abandoned calls to UK consumers.

An investigation by Ofcom into the gas and electricity supplier found that it had made 1,756 abandoned calls over a seven-week period which played messages containing marketing content.

 

 

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