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John-Smith

Natwest SAR

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Hi all,

 

I've recently sent a SAR to Natwest requesting quite literally all data held on myself which was individually specified in a letter all the items i require, however I have not received any statements whatsoever, kinda just wondering where I would go from here?

 

All the best,

 

John.

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Have you received a transaction history instead of statements?


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Hi,

 

Nope, the only thing close to transaction history would be a DD list.

 

All the best

 

John

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Ok

 

In the library there is a failed SAR letter which you can send.

 

Is their 40 days up?


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Yeah it's way up this is going back to October when it was sent of from me, didn't want to sign the letter I sent though, to which they sent out a signing letter, which of course reset the 40 days...

 

Thanks for that I'll have a look.

 

All the best,

 

John.

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There is nothing in the ICO DPA guidance or the Act itself which says an application has to be signed.

These are stalling tacs.

There are other ways in which the Banks can be satisfied as to your identity.


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You could complain to the Group Executive Office, as I did, by email to Gary Stewart at RBS and you would probably get a minion to look into it - they ended up telling me the paltry info I had received was all they had - but they put £143 in my account as a goodwill gesture. See my other thread on Natwest O/D facility letters for details.

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