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Markie1973

Payday UK & Keyes Whitlock & Company

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Hi all

 

I hope you can advise/help me, I recently took out a loan with Payday UK for £200 which was due for repayment two weeks ago, I offered full and final payment of my loan on the 21st December but I have received a e-mail from Keyes Whitlock & Co. saying that they cant hold my account until then unless a holding payment of £25 is paid which I can't afford as I have had to work a month in hand and the 21st December is my first payday from my new employer.

 

I have tried explaining this to them but they are not interested, I am worried as to what they will do next, can anybody help or advise me please?, thanks.

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tell them to stick the £25 where the sun doesnt shine and keep repeating the offer with some OFT regs copied in


45k Debt - June 2016

35k Debt - May 2018

 

The battle is slow but I will win the war

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are they willing to knock the £25 off the balance? will they reduce the £25 to something more manageable?

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I previously took out a £600 loan through a broker called payday loans uk who referred me to payday express, they have been chasing me for a debt that was paid off over 2 weeks ago now and rang my employers numerous times chasing payment much to my embarrassment... I have rang payday express numerous times and even spoken to one of their floor supervisors... all have confirmed the debt has been cleared but today low and behold just a moment ago I have received a letter in the post from Keyes Whitlock & Co. saying I owe them £75, I'm not going to rise to bait, instead I'm just going to phone them and make them aware the debt is cleared and to take it up with payday express who I have also written to on this matter.

 

Their customer service keeps getting worse and worse and now I have debt collectors on my case, what next....

Edited by Ceri Thomas

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