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    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
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    • I have severe anxiety and going to leave my job and have been invited to a meeting but dont wish to attend that is three hours away from where I am. Can I legally give the  permission to decide without my being there? I cannot handle going as I know I'm going to be fired anyway as on my final warning. I'm also giving in my notice this week too! This job is just too much for me now and I cannot work here any longer. It's no good for my health and sanity  I am sick to my stomach thinking about going and about to hand my notice in anyway    
    • Thankyou it’s because I’m awaiting the outcome and a friend said I will be turned down as I asked them a while back if I had ppi on the account and how much it was and they replied.  But they did only send me a short confirmation with the amount and that they trust that answers my enquiry. i just wanted to be prepared if they wouldn’t turn me down based on that. Thanks for your advice on that mate 
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Bobity

WRAG appeal - help

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Hi All

 

I have been place in the WRAG after a face to face assessment. I wrote and appealed but the decision is upheld but will go to an independent tribunal.

 

In the report that the health professional wrote it states in the activity 2 Standing and sitting that

 

...'cannot, for the majority of the time, remain at a workstation, either standing unassisted by another person (even if free to move around) or sitting (even in an adjustable chair) for more than an hour before needing to move away in order to avoid significant discomfort or exhaustion.

 

does this satisfy the SG descriptor?

 

There are other conditions but I am trying to find out what will be effective in my letter to them. Also, the health professional has said in the Prognosis section- Expected Change,

 

'I advise that a return to work is unlikey in the longer term' and she qualifies this by saying ' significant functional disability is likely at this time due to physical problems effecting upper and lower limb - conditions are degenerative in nature and are unlikely to improve with time.

 

I would have thought that this was suggesting i would be put into the support group?

 

I intend to ask them to adivse of how they came to their decision and to ask which documents they will be sending to the independent tribunal and requesting that I have a copy of everying thatthey will send. Do I have the right to know who will make up the tribunal and will I be able to contact them directly?

 

I apologise for the length of this post, but am quite desperate and worried about how I will manage if they stop my money.

 

Forgot to mention that I was assessed by one of their doctors about 18 months ago and awarded a small amount of dla as I am unable to make a cooked meal for myself - you'd think that would tell them something! Apparently the Medical Profession don't know what they're talking about - all that education!!

 

Apologies again

Any help advice welcome

Bob

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No sorry, it doesn't satisfy the support group. Do you have mobility problems or problems transferring from one seat to another?

 

These are the specific support group descriptors:

 

http://www.tameside.gov.uk/esa/lcwra


We hang the petty thieves and appoint the great ones to public office ~ Aesop

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Hi All

 

I have been place in the WRAG after a face to face assessment. I apologise for the length of this post, but am quite desperate and worried about how I will manage if they stop my money.

Bob

 

CB ESa stops after 12 months, but then IB ESA can be claimed indefintely as long as you're in the WRAg group and you meet the household income regs.. Do you have a partner who works or any other income. eg occ pension or private pension.

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hi

Thanks for the replies.

 

I do have mobility problems and these have been described in my assessment and appeal but as I can walk for 200 yards I don't think that this is classed as severe enough. The problem is the constant pain I am in - hence the shifting of positions constantly but I can move from one seat to another unaided. I have have depression and take medication for this. I have been described as morbidly despressed by my gp and have had suicidal thoughts and have self-harmed in the past.

 

Another worry is that I lose concentration and forget things all the time. It drives my partner mad as I have to be told everything over and over again. I think that most of this is due to the meds I am on. I take 10 x 120mg Dihydrocodeine, 4 x 7.5mg zopiclone, 1mg x 2 flupentixol and 2 x 20 mg fluoxetine daily, plus 2 bupenorphine patches per week. As you can imagin these have quite an effect.

 

I do have a partner who works but no private pension or anything like that.

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hi

Thanks for the replies.

 

I do have mobility problems and these have been described in my assessment and appeal but as I can walk for 200 yards I don't think that this is classed as severe enough. The problem is the constant pain I am in - hence the shifting of positions constantly but I can move from one seat to another unaided. I have have depression and take medication for this. I have been described as morbidly despressed by my gp and have had suicidal thoughts and have self-harmed in the past.

 

Another worry is that I lose concentration and forget things all the time. It drives my partner mad as I have to be told everything over and over again. I think that most of this is due to the meds I am on. I take 10 x 120mg Dihydrocodeine, 4 x 7.5mg zopiclone, 1mg x 2 flupentixol and 2 x 20 mg fluoxetine daily, plus 2 bupenorphine patches per week. As you can imagin these have quite an effect.

 

I do have a partner who works but no private pension or anything like that.

 

You take 1200mg of dihydrocodeine? And your doctor allows it?


We hang the petty thieves and appoint the great ones to public office ~ Aesop

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hi

 

yes, I know that this is normally a huge amount, but it's what I have.

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What I don't get about this whole process is that clearly I, and others in this situation, are unable to work. my doctor says that I am unable to work (he will write a statement for me regarding my illness). On the letter telling me about the WRAG and conditions it says that 'there will be a wide range of services to help you back into suitable work, if you are able' . Surely by placing people in the WRAG they are making the judgement that you are able to work.

 

Does anyone know what is in place to monitor people's illnesses? Or is it the case that once they reject your appeal you stay on that benefit?

 

This seems to me to be a stealthy way of means testing benefit for all but the most severely disabled.

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I'm absolutley shocked that any Dr would advise you to take all that dihydrocodeine AND 4 x the dose of Zopliclone,,,it;s a sleeping pill so it's hardly any wonder you can't think or concentrate....I would hazard a guess that you are overdosing on a massive scale and would get seen by another Dr asap..Your liver is already being compromised if thats really the amount you take,and you would not be able to come off them by yourself.. I'm really surprised that you ever wake up properly (and yes,,I do know about these drugs,,I'm on them,,i have MS),,and I can tell you for a fact you are taking way too much.Are you self medicating?


Lillibelle

 

I only know what I know cos I know it,I only give advice,I'm not legally trained nor do I pretend to be.

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The idea of WRAG is to prepare you for work. They're saying you can't work for now; but might be able to in the future.

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The idea of WRAG is to prepare you for work. They're saying you can't work for now; but might be able to in the future.

 

And the OP has stated they can walk 200 meter and DWP decision to be place OP into wrag may be able to return to some kind of work in the future and wouldn't meet SG conditions !

 

 

You take 1200mg of Dihydrocodeine? And your doctor allows it?

 

 

hi

 

yes, I know that this is normally a huge amount, but it's what I have.

 

1200mg of Dihydrocodeine is that the maximum dose ? hope not and is Serious a very highly Additive prescribe medicine and he me thinking my 240mg a day was High...

 

Be Carefully..............

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Yes I'm on 240mg DHC, and as far as I'm aware, that is the maximum prescribed in the UK - though I'd be happy to be proved wrong.


We hang the petty thieves and appoint the great ones to public office ~ Aesop

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What I don't get about this whole process is that clearly I, and others in this situation, are unable to work. my doctor says that I am unable to work (he will write a statement for me regarding my illness). On the letter telling me about the WRAG and conditions it says that 'there will be a wide range of services to help you back into suitable work, if you are able' . Surely by placing people in the WRAG they are making the judgement that you are able to work.

 

Does anyone know what is in place to monitor people's illnesses? Or is it the case that once they reject your appeal you stay on that benefit?

 

This seems to me to be a stealthy way of means testing benefit for all but the most severely disabled.

 

You are worrying yourself way too much about going back to work instead of concentrating on how your illness incapacitate you that's all you need to tell them when they ask are you ready to work you say NO I am not ready and I would not able to cope in a work place, i just help my friend with her medical she went from IB to esa work group which she is happy with though she cannot work at all due to severe depression but it's better than being fail which a lot of people is having and put on job seekers, I did all the talking for her the medical examiner asked a lot of tricky questions but i answered them for her that's why i she believed she passed i step my foot down and make sure they will not just fail her I assure the examiner everything is above board and truthful, I have already advices her when she is call for the work group activity to be truthful and tell them what she can or can do they are no need to be scared they are not going to send you to the gallows!

 

As others mentioned the high dosage of sleeping pills you are taking there is any wonder you are able to stay up surely you can explain to them about your medications and that you cannot work at this stage whilst on such a higher dosage!

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I am still stunned by the amount of toxic drugs you are consuming and are still alive to tell the tale..Zopliclone itself is a highly addictive benzodiazepine which is 7.5mg maximum in 24 hours,,not to be taken on a daily basis,and not used for the long term,,it's highly addictive and should be prescribed/used with extreme caution. I seriously suggest you sort this out asap.


Lillibelle

 

I only know what I know cos I know it,I only give advice,I'm not legally trained nor do I pretend to be.

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what do people mean by addictive?

 

whenever I have taken a drig thats supposed to be addictive I have never became addicted to it.

 

What annoys me with these statements is doctors use it as an excuse to not give out diazepam which is a drig effective at relieving all sorts of problems but now often gets held back.

 

Its common sense that if a drug eases pain or other symptons someone is effectively going to be addicted to be pain free, if that makes sense, not the drug itself.

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what do people mean by addictive?

 

whenever I have taken a drig thats supposed to be addictive I have never became addicted to it.

 

What annoys me with these statements is doctors use it as an excuse to not give out diazepam which is a drig effective at relieving all sorts of problems but now often gets held back.

 

Its common sense that if a drug eases pain or other symptons someone is effectively going to be addicted to be pain free, if that makes sense, not the drug itself.

 

There are two different things - proper addiction, and physical dependance. Sometimes people get them mixed up. You can become physically dependant on lots of drugs - these drugs have physical side effects when you stop, so people will be advised to taper. Some side effects are worse than others and it can be difficult to stop (for instance lots of people have terrible side effects coming off of tramadol). Proper addiction of a prescription drug is where a person either takes in excess of the prescribed dosage or continues to take when the medication is no longer needed. I think this is our concern, that the person in question may be taking in excess of the prescribed dose of more than one drug - this points to one of three things - incompetant doctor and pharmacist, or the person has taken more on their own, or the person is mistakenly reporting to us the dosage they are taking.

 

Diazepam is from a class of drugs that causes physical dependance, and can also be abused by someone who becomes addicted to it. But you're right, a person shouldn't be denied a drug that might help unless they have a previous history of either abusing drugs, or being unable to beat a physical dependance. I take my medications as prescribed, but my doc won't give me stronger painkillers as they say 'I'm too young to be on stonger opiates', apparently it's better to be in pain and housebound at my age.


We hang the petty thieves and appoint the great ones to public office ~ Aesop

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I am on cocdomal 30/500's 2 4x daily,,,thats the maximum dose.I have to have diazepam 2x10 mg (one morning and evening) I have access to Oramorph etc but refrain from taking it unless I absolutely 100% have to (don't like the side effects),and the zopliclone at night. My GP is so strict about issuing prescriptions,as she should be.My concern is exactly how Estellyn explained it,,it's too many hypnotic opiates and barbiturates at too high a dose will inhibit the OP's abilities and concentration.


Lillibelle

 

I only know what I know cos I know it,I only give advice,I'm not legally trained nor do I pretend to be.

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There are two different things - proper addiction, and physical dependance. Sometimes people get them mixed up. You can become physically dependant on lots of drugs - these drugs have physical side effects when you stop, so people will be advised to taper. Some side effects are worse than others and it can be difficult to stop (for instance lots of people have terrible side effects coming off of tramadol). Proper addiction of a prescription drug is where a person either takes in excess of the prescribed dosage or continues to take when the medication is no longer needed. I think this is our concern, that the person in question may be taking in excess of the prescribed dose of more than one drug - this points to one of three things - incompetant doctor and pharmacist, or the person has taken more on their own, or the person is mistakenly reporting to us the dosage they are taking.

 

Diazepam is from a class of drugs that causes physical dependance, and can also be abused by someone who becomes addicted to it. But you're right, a person shouldn't be denied a drug that might help unless they have a previous history of either abusing drugs, or being unable to beat a physical dependance. I take my medications as prescribed, but my doc won't give me stronger painkillers as they say 'I'm too young to be on stonger opiates', apparently it's better to be in pain and housebound at my age.

 

Dizepam is the only drug that has even had any affect on my condition, but it was stopped as it can make people addicted. I didnt oppose it at the time which suggests I wasnt addicted but the symptons it eased came back shortly after it was stopped but I wasnt allowed to go back on it again.

 

If someone gets a physical dependence but otherwise is no other ill effects what is wrong with that?

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Hi

 

I do not self-medicate, all my drugs are prescribed by my doctor. I know that this is unusually high, however, I have a high tolerance after taking these for over 20 years. My doctor is an excellent doctor and wouldn't normally prescribe this way but my situation is complicated. The next step up for me is morphine but my doctor is very reluctant, as am I, to go down this route. The pharmacist is also aware of my situation. The medical council also are aware of the amount of drugs I take (they thought I was selling them! I am not). The response from everyone on this list is normal and I would expect anyone who knows about pain medication to be shocked, however, the health professional who interviewed me didn't raise an eyebrow or question this at all which leads me to believe that she had no idea of what I am taking and the effects they would have.

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Don't understand the logic of this. If someone needs a huge dose due to tolerance built up over 20 years, would they have any more side effects than someone taking a basic normal dose? Would they not also have a huge tolerance to the side effects as well?

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