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    • Letters attached - obviously the third image (back of the page) is common to both.   Since posting, I've found another mention of a 2017 Cross St. ticket coming back to life yesterday (11th) and wonder how many more?   Further comments welcomed.
    • So this is alleged fraud, rather than a normal debt situation.   Why have UK authorities not been involved, if the person has lived in the UK ?   Perhaps they have tried and got nowhere, so use these interpol red notices to have them detained in a third party country.    I have read online articles that say these interpol notices are being abused by Banks based in UAE.          
    • So nothing to do with deprivation of capital, but bad choices of how they spend benefit monies.   Sounds like they are on a downward spiral to living on the streets and getting into an even worse situation.
    • 4 th time we've merged your threads  for complete history of your story please keeps to one thread
    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
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nuttyburd

H & S issues at work

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HiI work as telesales for a print company.

 

We are paid min wage and have rolled up holiday pay, they will not ppay sick pay and shut early dur to computer problems or phone problems and do not pay us for this.

 

Our contract reads hours 'hourly and variable' so when I have questioned this thats how they get round it.

 

My question today is that there is no HSE poster displayed, or fire signs. I have been the nearly 2 years and there has never been a fire drill or alsrms test, There is no company first aider.

 

We are on the phones all day and they only have 3 headsets for 12 staff as they have broken over the years and they refuse to replace them due to cost. I get neck and shoulder pains if I dont have one too often.

 

Also we 'hot desk' twice daily which means no chairs or monitors are set up correctly.Is there anything I can do about these situations, I have tried to raise them in the past but they just think Im trying to cause trouble and will not think twice about cutting my shifts to force me out. (yheyve done this to other staff) but I need this job untill I can find a better one.

 

Thanks for your help in advance.Nutz

Edited by honeybee13
Editing in some paragraphs for easier reading.

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You can but as you say your employer will think you are making trouble, do you really want to cause problems just before Christmas? I would just look for another job, there are always vacancies for experienced good telesales staff .


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Hi

 

These PDFs from HSE website may be of use: www.hse.gov.uk/


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An anonymous 'enquiry' to the local Environmental Health department might be interesting


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Hi

 

Thanks Stu, interesting reading. and as I suffer with bad back and shoulders I will be taking longer to properly adjust my chair before starting each shift.

 

Sidewinder, I think you may be right and will make an 'enquiry' on Monday.

 

Thanks guys for your input.

 

Nutz

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