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Cahoot Bank Charges

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Hi all,


I've recently been charges 2 x £25 for a failed standing order and a failed direct debit. To tell me about this they've sent me a single letter.


This seems like an exorbitant amount (I know they're a bank, but still). Is there anyway I can challenge this with a likelihood of success? Given that the whole process is automated, for a letter, I'd expect a charge of, say, five pounds.


Any advice very gratefully received. Thanks,



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bcobs ?



please don't hit Quote...just type we know what we said earlier..


if everyone stopped blindly paying DCA's tomorrow

the biggest financial industry in the UK, the whole DCA industry would collapse overnight.



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Hello and Welcome Mark,


Claiming back these charges is almost impossible now, If it's the first time you have received similar charges on the account it's always worth giving the bank a phone and asking them to refund them, sometimes works.


Failing this have a look at the 'link' in dx's post above this :)






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