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United Utilities refund for account in credit?

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Hoping someone has experience here... I recently moved house within the same region and having for the first time checked my UU bill online (previously used paper and didn't pay that much attention) have noticed that my account is more than £200 in credit. UU are still taking a monthly amount... so question is, is this money mine and are UU obliged to refund it?



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Hi cannot talk about UU but I have just been refunded £106 by npower and £98 by BT just ring and ask that's all I did. Comes in useful at Christmas.



cannot find it A to Z





Halifax :D

Paid in full £2295


MBNA:mad: 20/03/2008 settled in full out of court


Capital One:D

07/07/2007 Capital one charges paid in full £1666

19/01/2008 recovered PPI £2216 + costs


Littlewoods :-D

12/08/2007 write off £1176.10 debt.


JD Williams charges refunded in full £640

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