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Hi

 

I was asked to produce my ticket whilst just standing and waiting in a tube station. I was a bit surprised as I've never been asked in this sort of scenario before. When I started looking through my bag I couldn't find my ticket. I later found it and appealed with a scan of the ticket.

 

Here is my letter I sent to IRCAS. They have turned down the appeal. Can you offer any advice please.

 

Hello

 

I was waiting with my mother at Shepherds Bush while we were trying to decide whether we would both to go Westfield or she would go alone and I would join her later.

 

We were standing for a few minutes discussing when a member of staff came up to me and asked if I had a ticket. I said I did and started going through my bag to get my ticket.

 

I looked through my bag for a few minutes and then my coat and explained that it was in there somewhere but I was having trouble finding it in amongst all the things that were in my bag.

 

The member of staff did not even give me a few minutes to look through properly but started writing a penalty fare notice.

 

I knew I had it in there unless it had fallen out and so went back to see if I could find it.

 

I later found it at the bottom of my bag as I had not put it back into my usual ticket wallet.

 

By that point, I was in Westfield shopping centre and when I went back, I could not see the member of staff to get the penalty fare notice cancelled.

 

I am therefore appealing my fine and can provide, if required, a scan of my ticket.

 

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