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ycwkpp898

Emailed by greggs and also 300 other people.

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I was emailed yesterday by greggs about a problem I so called had. Which I didn't have. This morning a employee from greggs mass mailed 300 people showing all email addresses, I told them I was not happy that they couldn't do this, since I have had 10 emails from other people complaining about it.

 

here is the email I received

Dear ********,

 

We are writing to apologise for the mistake we made by including your e-mail address at the top of an e-mail we sent out earlier today, so that it was visible to other recipients.

 

We are really sorry about this mistake which was caused by a genuine human error and was in no way intentional. This was not in any way caused by our systems and we would like to re-assure you that our systems are secure.

 

Treating all our customers’ details confidentially is of high importance to us and we’ve now taken urgent action to ensure this doesn’t happen again.

 

We are taking the time this evening to respond to everyone affected individually and offer our personal apology to you.

 

If you wish to contact me directly to discuss this further then please contact me on my e-mail address or telephone number, both of which are detailed below. I would also be happy to take a call from your solicitor if you prefer.

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Sorry, is there something you need help with - or are you satisfied with thier response?


"Then they came for me--and there was no one left to speak for me". Martin Niemöller

 

"A vital ingredient of success is not knowing that what you're attempting can't be done. A person ignorant of the possibility of failure can be a half-brick in the path of the bicycle of history". - Terry Pratchett

 

If I've been helpful, please click my star. :oops:

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