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The Halifax are refusing this PPI claim on the basis that the customer said he shouldnt have taken it out as there was no reson for it and that he had paid a lot of money for it without no need. He has replied to Halifax and said that originally the PPI was never explained to him so he didnt know what he was taking out and therefore believes it to be missold. They are still not budging. Should he just give up?

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Can you let us know the full reasons put forward for the mis-sale to start with and the detail of the refusal.

 

No need to give up yet but more information would be helpful.


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I'm new to this site , but I would like help to . I had a credit card in 2005 with Halifax and I now have been told I had ppi on it . I didn't need it and didn't want it . I get full sick pay and been in the same job then 10 years so my job was very safe . I also have critical illness policy with my mortgage , I made a complaint trying yo get my money back but got told to bog of ! Shall I try to take it further ?? The Halifax have said I apply for it over the Internet so this means it was not miss sold ? I would never have taken this if it was shown as a option !! When I asked the bank to tell me how I asked for it they sent me a credit agreement with my signature under payment protection wanted ???? It was also signed the same date that I was surposed to have applyed on line ??? Does this sound right !! How could j have signed if it was on Line ?? Have I got a case to take it further ??? Pretty please help

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Sorry I have jumped in on your thread !! I've worked out how to do my own now . Good luck , I need it lol

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