Jump to content


gazmix

Ineptness of JobcenterPlus call centres!

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2519 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi all

 

This to me is unbelievable!.

 

I have been doing some voluntary work for 7-8 months now as i am on ESA & its helping me get better from a health issue.

 

I found the place i volunteer and its all been ok'd by my disability adviser.

 

The other day, i got a letter from those invisible people scattered all over the country who make life so hard, saying that they couldn't find any evidence that where i volunteer is a voluntary or charitable organisation.

Even though, its all over their website & if only they rang the place, they could tell them! I mean, what kind of searching for evidence have they been doing!

 

I rang the DWP up to tell them the charity reg number & i was told i'd get a call back before 5pm, which never happened. I then called them after 5 & the bloke told me he would flag it up as 'urgent' & i'd definately get a call back next morning between 9 & 10, this never happened! I called again & the woman said that it was now so important that she would call her supervisor & the supervisor would personally call me back within the hour.! Yes, this never happened!

 

I'm now waiting to see my adviser. She is very nice & helpful at my local jobcenter+.. Its just the buffoons behind the telephone, i mean what do they do all day!!

 

gaz

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...