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PPI Egg loan and Top up loan. Online and phone application

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Hello there.

 

I'm new to this and have been doing a fair bit or reasearch to find out if i have a case for a PPI claim. I wonder if anyone has had successes with claiming PPI from egg and what justifications they may have used in their case. I have most of my paperwork for both my Egg loans.

 

I initially took out a loan for £5473.90 in July 2005.

This amount was made up of the loan of £5000, £473.90 of which was PPI. Interest for the term was then precharged on the loan and PPI credit figures. This loan was taken out using an online application.

 

I took out a new loan for £8462.78 in Feb 2006.

This settled the outstanding balance of the original loan and included an additional PPI of £1291.78. This loan was taken out over the phone. Interest was also precharged on the total credit figure of £8462.78.

 

I actually dont remember the details on the website specifically or the details of the phoncall in which i agreed to the top up loan. I was however shocked at the value of the PPI when i received the paperwork but at the time was young and ignorant and accepted the terms.

 

 

 

 

 

I really have no idea where to start and any help and feedback people have would be greatly appreciated. I guess a few burning questions i have are: -

  • What justifications have people used to satisfy PPI claims with Egg online applications?
  • Has anyone had experiences of the culture at Egg and selling PPI?
  • I am aware Egg received a massive fine from the FSA, how may this affect PPI claims?
  • Egg added the PPI sum and interest of the loan to the total amount at the start of the term, is this justification for a claim?
  • I know Egg used pre-ticked boxes for PPI - has anyone had a successful claim using this a justification?
  • How would the imlications of settling a loan that included an amount for PPI with a refinanced (top up) loan with a new PPI figure, esentially a quantity of the second loan should have been covered by PPI from the first loan and therefor a 'top up' PPI should have been sold.
  • I can't remember is there was any sale pitch for the second PPI from the phone call where the loan was agreed. Has anyone had expereiences of this with Egg and cultural 'goings on' around this time?

I have read through a few of the forums and Egg (now Barclays) seem to be quite keen to fight cases of PPI claims so i want to make sure that any letter drafted is clear and precise justifying any case there may be.

 

 

Many thanks for any help or advice in advance

Regards

Jamie

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I really have no idea where to start and any help and feedback people have would be greatly appreciated. I guess a few burning questions i have are: -

What justifications have people used to satisfy PPI claims with Egg online applications?

In the PPI stickies tyou will find a thread called "Notes for Claimants...have a read as there are many reasons for a mis-sale

Has anyone had experiences of the culture at Egg and selling PPI?

No different to any lender really. They were all spurred on by greed, a) for bottom line profits for the lender (hence sales targets being set) and b) commissions for the sales people

I am aware Egg received a massive fine from the FSA, how may this affect PPI claims?

Not massively but always worth a mention to them when reclaiming

Egg added the PPI sum and interest of the loan to the total amount at the start of the term, is this justification for a claim?

Not on its own. There is nothing wrong per se with single premium PPI

I know Egg used pre-ticked boxes for PPI - has anyone had a successful claim using this a justification?

It is another point you can use in your case. The pre-ticked box syndrome stopped in mid 2007 from all lenders

How would the imlications of settling a loan that included an amount for PPI with a refinanced (top up) loan with a new PPI figure, esentially a quantity of the second loan should have been covered by PPI from the first loan and therefor a 'top up' PPI should have been sold.

Have a read of No.1 in my signature. It takes you though the scenario of rolled over PPI

I can't remember is there was any sale pitch for the second PPI from the phone call where the loan was agreed. Has anyone had expereiences of this with Egg and cultural 'goings on' around this time?

See above regarding the ethos of selling PPI

I have read through a few of the forums and Egg (now Barclays) seem to be quite keen to fight cases of PPI claims so i want to make sure that any letter drafted is clear and precise justifying any case there may be.

The process is to complete a fos consumer questionnaire rather than detail everything on a long letter. Only a brief covering letter is required. Your mis-selling reasons will be given in the questionnaire

 

 

 

If you have your agreement copies and statements then you should also be able to prepare a spreadsheet of claim. Again, No.1 in my signature will help you with that and there are spreadsheet templates at the end to help you.


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1. Single Premium PPI Q&A Read Here

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