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Dear Friends,

I would really appreciate your help with my problem as I have been unfairly treated by the BVM ( Below Market Value)Commercial agents and in the process of losing £9000.

I joined this agent intially by paying £1800 as an retained client, which involved these agent providing personal advise and guidance on purchasing BMV property and letting the property.

I was advised to buy the property on 1 Aug , I paid £ 5500 the last date of the exchage of contract was 29/9/12.I had approached the Mortgage advisors to whom I was referred by the same agents.Unfortunately the mortgage was not approved and the same was informed to the agent on 14 Sep by the Mortgage company and I was informed by the Mortgage Company by 1 Oct, I approaced the agents for , refund as the agents had told me that in case the mortgage was declined the money will be refunded, Unfortunately the person I spoke on October promised to refund the amount but the conversation took place on the phone.

Again some one else contacted to provide better property deal and I paid £ 2000 and they told the amount would be refunded if I withdrew, I started losing trust and I sent an e-mail withdrawing from the property.

For the past 8 weeks I have been e-mailing for the refund of £ 7500 .

I have approached the Ombudsman and they have asked me to write a letter but no response so far.


Please advise me .

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Do you have a contract that states the deposit will be refunded? I would send an LBA and then issue court proceedings

If I have been of any help, please click on my star and let me know, thank you.

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