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General Questions regarding collection activities of Energy Providers

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When dealing with arrears on energy services do the following still apply:


1. No calls letter.


2. No visits letter.


3. Office of Fair Trading Guidance on Debt Collection.


In short, my energy provider does not appear to be complying with the decision made by the Energy Services Ombudsman (in my opinion) and before I take this matter back to the Ombudsman for review

I wanted to contact my energy provider to give them the opportunity to remedy the situation and the answers to the above will assist in my response.


Thank you for your assistance.


Regards GD


PLEASE NOTE - I am not a legal expert, my comments are based on information learnt or

obtained and from my own experiences.


Case 1 - C L Finance - Court Case 'Stayed' :-). Stay Lifted - N149 AQ Received & Filed. Case Struck Out :grin:


Case 2 - C L Finance - Defence Filed. N150 AQ Received & Filed. Case 'Settled by Consent' :)


Case 3 - EOS Solutions - No Agreement - Account Closed ~£3500. :grin:


Advice & opinions offered freely but informally, without prejudice & without liability.

Use your own judgment and seek advice from a qualified and insured professional if you have any doubts.

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