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ive been with sky for a while tried to get fiber optic with them its been a night mare was ment to have it on the 1st november didnt happen problem with exchange box so was told it would be done on the 9 november then told a couple of days later could not be done that quick then told it would be done on the 26 november and told everything was sorted phone them on 26 november to make sure everything was still ok women on the other end said yes engineer would be hear between 1-6 afternoon and said she would check to see if problem solved and put me on hold but she must have pressed wrong button as i could hear everything she said and what i heard was her laughing with someone else saying theres another one who cant have fiber optic ha ha but then told me its ok everything fine we will have that installed for u today engineer arrived sorry no good the problem is still there so he had to cancel my order SKY really no how to look after ther customers not, will be taking it further with ofcom if u want broadband my opinion go esle where let u no what happens

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