SJR Telephone nuisance calls

[sonway]

These people are ringing my landline at all hours

 

,i have tried to bar them using Sky call barring service

 

but it says i am unable to bar this particular number,

 

it is really getting me down the constant calls,

 

any advice on how to stop them. please

[dx100uk]

know what the debts about

 

you could send the harrassment letter if you wish.

[sonway]

is there a letter template for this?

[Bandit127]

There is - in the library.

http://www.consumeractiongroup.co.uk/forum/content.php?493-Harassment-by-telephone-response-letter

 

 

Company Name

Road

Town

City / County

Postcode

 

Re: Harassment by telephone

 

 

ACCOUNT NUMBER: XXXXXXX

 

Dear Sirs

 

I am writing in relation to the quantity and frequency of telephone calls that I have received from your company, which I deem to be personally harassing.

 

I have verbally requested that these stop, but I am still receiving calls. (Delete if necessary)

 

I now require all further correspondence from your company to be made in writing only.

 

I am of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

 

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

 

Be advised that any further telephone calls from your company will be recorded. (**Even if you don‘t yet have recording equipment!!**)

 

 

Yours faithfully,

 

 

 

[NAME HERE]

 

I would add the following text:

Under S.10 of the Data Protection Act, you will remove all telephone numbers you hold for me.

Be prepared for the calls to continue and to have to submit a formal complaint to the company and the ICO - at that point the calls stopped for me and I haven't had one since (4 months ago).

[dx100uk]

i'd do a wee bit of digging first

 

better to know the emenies battleplan first

 

got any debts?

 

dx

[Bazooka Boo]

Yes whats the history first.

 

http://consumers.ofcom.org.uk/tell-us/telecoms/

 

http://www.sky.com/helpcentre/broadband/security-centre/protect-myself/nuisance-malicious-phone-calls/

 

Log all the calls and report them to ofcom for the misuse of the communications network, if it is so serious, then take a trip to your local police station and make a formal complaint against SRJ for the criminal offence of harassment.

Edited November 26, 2012 by Bazooka Boo

[Dotty50]

They're calling me daily and leaving messages but I don't know the reference they quote and they have never written and I'm certainly not going to call them!

 

I think it should be SRJ not SJR

 

https://www.srjpay.com/

[42man]

Please also make sure that you record the dates, the number they are calling you from and times they call you. I would also ask Sky why they are unable to assist a customer from harrassment ?