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Wonder if anyone could give me some advice? Our council stated that I owed council tax payment for this year - £245.00. When I emailed them all of the payment dates and amounts I had paid over - as I try and pay it off ASAP.

 

Now they have sent me another letter stating the debt is off last year - and I need proof of payment. All of my bank statements are on line and I can only access from October 2011, the ones before that I have to request paper statements which my bank requires payment of £10.00 per statement - this would cost me approx £150 plus - could I ask the bank to send me confirmation of dates that this was paid or ask the council for reimburse me as it is for their benifit

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hi, £150 seems a lot of money for a few bits of paper....

 

if it were me, i would send the bank £10 and demand a 'subject access request' - you are legally entitled to the subject access request, the bank must provide you with all the details they hold about you which includes your bank statements.

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send them an sar

 

costs £10 for EVERYTHING they hold on you

 

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