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Welcome Finance any dealings???

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Hi Jon Chris,

No unfortunately I did not record them. But been in touch with their head office again I told them someone was not doing their job properly. They assured me they will send statements which will be zeroed meaning there is no money owing. I'm giving them 7 days if the letter doesn't arrive then I write to the FSA.

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Hi salviablue,

Thats how I got involved with Welcome by buying a Vauxhall Omega. And guess what? That was dodgy too. First week it was in the garage more than in use. The petrol i put in it was used by the so called mechanic doing test drives and telling me it was ok. I got advice of a friend and he told me what was up and I told the so called mechanic and they got the part. The brake pads where all down to the metal. I reported the fact to DVLA as i thought it was a dodgy MOT.

Regarding Welcome they are worthless their staff dont do their job. I am in the process of writing to the FSA as Welcome ignore me.

All in all they are arse holes.

Edited by todd390

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I have started this as a new thread here http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/186957-welcome-car-finance-advise.html for anyone that is interested, although I shall still watch here.

 

@todd390, Well dodgey, unscrupulous deceiving bar stewards aren't they!

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We have a 4 year car hire purchase with Welcome and I have been told that you can end this after a 2 year period, I now get higher rate mobility allowance so would be better off getting a Motability car. Has anyone any advice with regards to this. Also you can pay Welcome over the phone as they have an automated linenow which i use every month, it is a bit long winded but it works.

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Hi All,

Good news I finally got one of their staff at the Liverpool branch to do their job. A nice lady spoke to me on the phone and assured me she would send me a letter of acknowledgement that I owe nothing and the account is paid up and they are satisfied with that. She told me she would post two letters to make sure I got at least one. I recieved a letter telling me it is settled. Thats all I ever wanted after twelve months. So I am happy and glad to be well rid of Welcome Finance. I now know at least one of their staff who is not bone idle and helpful. I congratulate her but if she has any sense she'll seek employment with someone worthwhile.

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Before I comment I'm not from the NW but have to say that often when dealing with people in Liverpool I have found them more than helpful......... perhaps we should all phone them:D

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hi all my hubby has just had a call from wf, at the moment direct group is paying our w.f due to hubby being retired with ill health now they know he will never return to work and they have even sent him for medicals etc so they know this anyway what i am asking is the guy said have u been on holiday lately no hubby said which is true, but he somehow knew that we are going to india in november how the hell did he find this out? husbby said yes it is a bithday present for his 50th is there anything i can do or can they find out this info if so how has he done this from welcome fiance

abg

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Have You Taken Out Medical Insurance Yet For This Trip

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we take out a yearly one and runs out in dec this year

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Sorry for the thread dredge, I was looking for my last post which was 16/1/2007. I have ot been on this site for at least 2 years!

 

I made a complaint about PPI with this lot around the time stated above, and again a little while later, getting the usual knockbacks. To be honest, I didn't really pursue with claim and had virtually forgotten about it.

 

However, after not hearing from Welcome for years (got them off my back in 2004), I was quite surprised to receive a letter from them yesterday. On opening, it turns out to be a final response to my claim, the relevant part reading

 

"my conclusion following this investigation is that I am unable to be sufficiently sure that the PPI policy was suitable or affordable for your needs, I have therefore upheld the complaint. I would like to offer you compensationfor the cost of the PPI policy and any interest that you have paid. In total, my offer is £2184.44. This includes £100 compensation to recognise that the initial reponse to your complaint was unsatisfactory"

 

RESULT! Absolutely amazed, this is totally out of the blue, suppose the advice is don't give up you may get there quicker than me! Good luck to anyone else in the same boat.

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Hi All just an update from me on Welcome they have admitted wrong selling of PPI Insurance and have made an offer of over 4k yeehaa 8-)8-)8-)

I have accepted and am waiting for them to pay it in to my account the letter says within 10 working days but we will see.

Anyone got their refund yet how long did it take them ??

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