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Welcome Finance any dealings???

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Me too, £25.00 a letter and a Fiver for a call out.

Should stop calling the 0898 numbers at a Fiver a go then. Erratic!!

 

£25 a letter and £5 callout? You sure you have got that the right way round? If so it will be interesting trying to get them to explain why different customers are charged different amounts!


I only mouth my opinion, please look elsewhere for sensible advice! :)

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£25 a letter and £5 callout? You sure you have got that the right way round? If so it will be interesting trying to get them to explain why different customers are charged different amounts!

 

Yup, sorry. Got it all Arse about Face.

Cant wait to get my statements. Gonna tyake these f*****s for as much as possible.

  • Haha 1

The Woolwich - Case being held by Court. £1700

Halifax - Case being held by Court. £800

Halifax Visa - 1st Request, Awaiting response. £800 + removal of default notice.

Natwest - LBA - £800.

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Hi Guys,

just a quick update, took in my SAR on the 12th Oct, not heard anything since but give it time, will keep you posted as to how it goes.

 

Bazza


Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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Hi guys

 

So glad to hear there are other 'Welcome fighters' out there (love that tag). Don't know if this is useful but there is a few things I have asked the OFT etc to look into for me:

 

The PPI for a start - if you read the contract is states that welcome arrange this for Norwich Union who hold the records. I am putting a DPA request into them direct for anything welcome have submitted in my name (inc. the amount paid on my behalf for the insurance) as they seem to charge random amounts for PPI and it would be interesing to know if they cream a profit also without us knowing and how much Norwich actually got, and just what gumph they have said about you to get the premium?

 

The interest rates - under the Non Status Lending guidelines (on the OFT website ie people with credit/financial history problems etc) and extortionate rate of interest is illegal and will render the agreement void - have asked to have the term extortionate clarified so we can fight.

 

The early settlement figures (my favourite). Turns out - in the Non Status Lending guidelines again, companies like welcome have been told explicitly NOT to use the same calculation as the banks etc (called Rule of 78) to calculate your rebate if you settle the loan early. It gives them an unfair profit. Every loan they have ever settled has used the Rule of 78 - states on their contracts - calculated by the CCA 1974 etc- OFT is checking.

 

Lastly - watch out if you pay them weekly. They take your monthly amount and just divide by 4 to get your weekly amount. There are so many 5 week mnths in each year so they make extra £hundreds per person over a few years as sometimes they just tick each month as complete and not what you have ACTUALLY paid weekly!

 

The OFT are probably alreay sick of me but Welcome picked the wrong person to con with me. Hope any of this helps and will let you know answers when I get them.

 

PS - their Data Protection licence states they may NOT transfer consumer data outside the European Economic Area - their contract says they will. Bad boys - have reported this to the information commisioner also he he.

;)

Dipply x

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Dipply75

 

I am in no way a legal advisor and only speak from my own experiences and the helpful advice of those in the same boat! :p

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Hi Dipply 75

 

I received details of my Welcome DPA this morning but unfortunately the post arrived after I went to work. The bad news for Welcome was that I wrote a very snappy letter last night to them and I posted it first this morning. Originally this account was with Watson Finance but they folded up in Jan 2004 and Welcome took over the account. The first thing they done was add on £75 for a Disbursal of fees (any idea what this is) I presume everyone that was with Watsons got hit with this. I told them that I required full disclosure of what paperwork they received from Watsons but needlessto say, no paperwork on that score. I requested a copy of their terms and conditions and once again nothing. Throughout the account statements the rate of interest charged is full of flaws. There is a difference in the rate of interest charged each month but the amazing part is they are charging more than £11 of a difference when the balance is lower than the previous month. I am back on the phone to them tomorrow and when I find out their monthly rate of interest I am going to rewrite the account history leaving out all the charges and then I file I will be doing so using the contractual rate of interest.

 

Tony

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I'm curious about all this talk about statements, I've been with Welcome for just over two years with a H.P. agreement and have never had any kind of statement from them yet!


I only mouth my opinion, please look elsewhere for sensible advice! :)

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Hi Seylectric

 

Since Jan 2004 when they took over handling this account this is the only time I have known what the so called balance was on the account. It was not until I put in my subject access request that I discovered what they presume I owe them. However by the time I am finished with them there will be very little left on the balance.

 

Cheers

 

Tony

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Hi Seylectric,

we were with them for a few years and the only letters we got were for us to contact them, they stated that they had tried contacting us by phone but never got any answer, thats bull as we have a voicemail system on our phone, they never sent us statements either. I'm looking forward to what they do send in reply to my SARN it could be very interesting reading and almost certainly financially beneficial to us! ;-)


Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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Same here, I've scrapped the direct debit instruction as the dates they took it out on were erratic and have told them that I will ONLY pay by bank transfer. They refused at first saying that they could collect the payment at a cost of £25 per callout (no chance) or I could take it in to the local office. I did this for a few months but then they relocated, they are now a 20 mile round trip away.

 

I told them therefore the only acceptable method was to pay by bank transfer, that way i have complete control. Again they said "not possible" so I said "Sorry you won't be getting paid then, refusing my offer of payments isn't going to look very good in court".

 

Surprise surprise they agreed to accept future payments this way and said someone would be round to collect the last manual payment (without charge) today. Sure enough they have tried to ring me all day - a total of seven times - and keep leaving messages on my mobile and landline. this is despite the fact that I have officially requested that they stop ringing. I came home form work then via the back dor popped round to my neighbours. Within 30 seconds their collector was banging on the door and shouting through the letterbox - I stood and watched all this from my neighbour's window!

 

She must have seen me go in the house and assumed I wasn't answering as she was there a good ten minutes then came back again 5 minutes after driving off. This is completely unacceptable - I don't get this much grief from the average bailiff and it's not as if the payment is overdue!

 

My only problem is apart from any charges they might have put on the account (illegal obviously) and the extortionate interest rate I don't think I've actually got any sort of case against them.


I only mouth my opinion, please look elsewhere for sensible advice! :)

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I belive they are nbot allowed to call at your door unless by prior arrangement with you. I had them knocking on my door too until I told him that I would report him for harrassment and if he didnt leave my property I was well within my legal rights to escort him from my door using minimum ammount of force necessary obviously :-D Needless to say, he left prety quick and they stopped knocking especially after I rang the Branch manager and told her he was trespassing;-)


Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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I'm dealing with Welcome too. My loans are paid off and were originally taken through a company called Macadam Finance in Aberdeen. I kept getting top up loans with them and one time I paid over a third of the loan off two months after I took it and received no reduction in insurance OR interest. They dont list any insurance on the only loan agreement I kept but I remember when I went into their office they had a few bits of info cellotaped to a desk! Plus they followed that 1974 rule for early payment so I dont think I got any refunds when I paid one loan off with another. Was needing the money at the time and my credit rating was shot to hell although I think it was mainly cos of my mums stuff and the fact I had never had a credit card etc. I sent my SAR and CCA request (Enclosed £15 as am not sure how many agreements I had) last week to the local branch so am just waiting a response back then will ask Nightmareforbanks and anyone else on the forum if I have any kind of case. They forced you to take their insurance but will be curious to see if its mentioned anywhere as may be stuffed on that part if its not mentioned?! But yeaI dont think companies that charge THAT amount of interest should get away with the rule they use for early settlement. Good luck to everyone and I hope companies like this can stop getting away with exploiting the poor or people not so great with their finances.


Nikkiandmidgets Vs BOS (3) - S.A.R sent 11/09/06

 

Nikkiandmidgets Vs Capital One (2) - S.A.R sent 11/09/06, Prelims sent 20/10/06, LBA's sent 16/11/06

 

Nikkiandmidgets Vs Citi credit card - S.A.R sent 11/09/06, Prelim sent 9/10/06, LBA sent 28/10/06

 

Nikkiandmidgets Vs Halifax - S.A.R sent 11/09/06

 

Nikkiandmidgets Vs Egg (4) - S.A.R. sent 20/10/06

 

Nikkiandmidget Vs Littlewoods (3) - S.A.R sent 20/10/06

 

Nikkiandmidgets Vs Blackhorse - Prelim sent 20/10/06 requesting £125 charges to be refunded. LBA sent 16/11/06.

 

Nikkiandmidgets Vs Welcome Finance (Macadam Finance) - S.A.R and C.C.A request sent 20/10/06

 

My Mum Vs Halifax - S.A.R sent 11/09/06

My Mum Vs Capital One - S.A.R sent 20/10/06

My Mum Vs Citi - S.A.R sent 20/10/06

My Mum Vs SLC - S.A.R and C.C.A sent 09/10/06

 

Husband Vs BOS (3) - S.A.R sent 20/10/06

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Hi Nikkiandmidgets,

welcome to the "Welcome freedom fighters" thread. Good luck in your battle and may our Force be with you! :-D I'm sure your battle with them will be a resounding victory. Lots of members will help you if you need it, as they have with me. Its just a matter of time before you get back what belongs to you!


Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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yipee, got my default removed with a grovelling apology, and quite rightly so, i would advise anyone with this shower to check what your interest rate should be and what they are actually charging you as they could be taking more than your contract says.

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Nice one George,

well done mate. About time this shower was held responsible for ripping people off. One Victory with many to follow!! :-D


Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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Morning Chapes and Chapesses,

 

Just to let you know I am sending off the SAR at lunch time.

Will keep you all informed!!

 

Ron


The Woolwich - Case being held by Court. £1700

Halifax - Case being held by Court. £800

Halifax Visa - 1st Request, Awaiting response. £800 + removal of default notice.

Natwest - LBA - £800.

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Good luck Ronaldo,

not that your gonna need it, I'm sure everyone who takes on Welcome will come out of it smiling :-D


Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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Many thanks Falcon,

 

Only concern I have is that I have a Car on Credit.

Would this still be relevant to the situation?

 

regards,

 

Ron


The Woolwich - Case being held by Court. £1700

Halifax - Case being held by Court. £800

Halifax Visa - 1st Request, Awaiting response. £800 + removal of default notice.

Natwest - LBA - £800.

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Hi Ronaldo,

is the car on credit with Welcome and was the SAR in relation to that loan account or a personal one? I cant see it having any bearing on either to be honest, at the end of the day your looking for their faults to be rectified and get back whats rightfully yours. ;-)


Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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Sorry for jumping on this thread but I don't know if this of any help to any of you but as i have just got over £2000 back from welcome. Welcome have got a complaints devision at the head office in Nottingham. Forget about your local office, write directly to the complaints department.

 

If that fails, don't contact the FSA because they wont be able to help you. Welcome are members of the FLA Finance and Leasing Association. The address is Imperial House, 15-19 Kingsway, London WC2B 6UN. website http://www.fla.org.uk

 

They will want all written copies of what you have already sent to welcome plus any copies of replies etc. If they think you have a case, they will take it up on your behalf. Welcome then get 21 days to respond.

 

I can also give you a contact name: Kieran Scothern, Compliance office, Welcome finance services, Mere Way, Ruddington Fields Business Park, Ruddington, Nottingham, NG11 6NZ Telephone 0115 984 9200 Fax 0115 984 9201

 

Hope this helps any of you and please give welcome what they deserve.

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Welcome car finance - Won 19/10/06

Barclays - Offered 48% said no

Next step - moneyclaim

Barclaycard - your next

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Thanks for the info surreylad, I'm sure all Welcome fighters will find that invaluable in their battles, so will I.


Friendship costs nothing but its rewards can be priceless. Do not judge, as you will not be judged but if you can, try and assist where possible.:smile:

everyone is entitled to MY opinion!:D

I offer my comments without prejudice or liability.

If you found my advice helpful, please click the scales at the top.

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Hi Surreylad

 

Excellent piece of info, many thanks

 

Tony

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Only to please to be of help. they gave me three years of hell.

My full thread is here

  • Haha 1

Welcome car finance - Won 19/10/06

Barclays - Offered 48% said no

Next step - moneyclaim

Barclaycard - your next

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Good info Surreylad.

I to have an ongoing battle with welcome. I never sent in a SAR request. Just a request for a statement of account and copy of my credit agreement.

I am now paying them a tenner a month, but can see from my statement it is littered with charges.

Damn right I am claiming them back.

Should i still send a SAR? This is one debt i really wanna get paid off before I take a baseball bat to my collectors skull. Especially if he comes around to my house uninvited again.

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Sorry to hijack the thread but i've had 3 loans from Welcome over the last 6 years, although i've never been charged for late payment etc, would i have a chance at the PPI - i was made to take it with every loan?

 

blanchie


Halifax

Beaten twice!

Aktiv capital default

Removed!

Thames Credit default

Removed!

Barclaycard Default

Removed!

Welcome Finance PPI

Paid in full after LBA

Ex-wifes Barclays

Beaten!

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Certainly go for it.

 

Tony

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