Jump to content


maharani

No progress with Car Theft Claim

style="text-align:center;"> Please note that this topic has not had any new posts for the last 2513 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hello,

 

I have a Quote me Happy (Aviva) car insurance policy. Car was stolen SIX weeks ago and my claim has still not been resolved. Its a straightforward theft of vehicle with full police report. Car was burnt out entirely so is written off. Policy states that I am entitled to a new car replcement as it's less than a year old. The handling of my claim has been extremely slow and most staff are unhelpful.

 

I can't understand why my new car has not been ordered yet.

 

Very, very angry and stressed with the whole thing.

Share this post


Link to post
Share on other sites

Hello and welcome to CAG. I'm sorry to hear you're having problems.

 

I hope the forum regulars or Aviva will be along later today or tomorrow with advice for you. I believe we have an Aviva rep here.

 

My best, HB


Illegitimi non carborundum

 

 

 

Share this post


Link to post
Share on other sites
Hello,

 

I have a Quote me Happy (Aviva) car insurance policy. Car was stolen SIX weeks ago and my claim has still not been resolved. Its a straightforward theft of vehicle with full police report. Car was burnt out entirely so is written off. Policy states that I am entitled to a new car replcement as it's less than a year old. The handling of my claim has been extremely slow and most staff are unhelpful.

 

I can't understand why my new car has not been ordered yet.

 

Very, very angry and stressed with the whole thing.

 

Ask Aviva for an update. 6-8 weeks is not unusually long for a total loss claim to be settled.


We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

Share this post


Link to post
Share on other sites
Hello,

 

I have a Quote me Happy (Aviva) car insurance policy. Car was stolen SIX weeks ago and my claim has still not been resolved. Its a straightforward theft of vehicle with full police report. Car was burnt out entirely so is written off. Policy states that I am entitled to a new car replcement as it's less than a year old. The handling of my claim has been extremely slow and most staff are unhelpful.

 

I can't understand why my new car has not been ordered yet.

 

Very, very angry and stressed with the whole thing.

 

 

Hi maharani,

 

Sorry to see your post and for the delay in getting a reply to you. I'm happy to gather the details and refer to Quote Me Happy for you. If things aren't resolved for you still, please email me the following details to social@aviva.co.uk:

 

1) Your full name

2) Date of birth

3) Postcode

4) Policy or claim reference number

5) A contact number the Quote Me Happy claims team can call you on.

 

If there's any other details you feel relevant, please also include that.

 

Kind regards,

 

Martin Banwell

Aviva UK Social Media Support


Social Media support - Aviva

Check out our website @

www.aviva.co.uk

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...