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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Garage replaced lifetime filter with inferior - advice


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Hi

 

I had my vehicle serviced by a garage. It is, or was fitted with a K&N air filter - which is a lifetime filter which just needs to be cleaned. It's supposed to give increased performance & mpg.

 

I checked it today and found it to be replaced by a throw away filter :mad2: so I have a £48 filter missing and was no doubt charged for the inferior part they replaced it with.

 

K&N filters have been around for along time and are clearly marked up, so I assume a young inexperienced mechanic/trainee was doing the service and hadn't been told to look out for them.

 

I've emailed the garage today to see their response - has anyone come across this before?

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I have a k&n filter. I think they are over rated.

 

Did you tell them not to change it? Did you want them to clean it instead?.

 

It was probably dirty and not performing as well as the oem one that replaced it.

 

As for mpg increase its negligible at best.

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I would guess that with the number of air filters manufacturers fit to vehicles, the extra cost would soon add up, not to mention the manufacturer makes a profit on every filter it sells whereas fit a third party manufacturers filter and it is the third party making the profit.

 

Likewise why do they make a 2 litre, 2.5 and 3 litre diesel engine for the same vehicle - why not just make the 3 litre - after all it is more fuel efficient because it it ticking over to do the same work the 2 litre has to work hard to do.

 

And why on the 2.5 litre engine do they choose to give three power options - 90hp; 115hp or 125hp - it's the same size engine - why not just make it the best that it can be?

 

Kenlowe cooling fans are another money saver - again a third party.

 

But my question was if anyone had had a garage remove lifetime parts and replace with inferior, not how they feel these parts perform.

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Changing air filter is part of the service. If you didn't tell them not to then it would be changed unless it was clearly an after market part such as a cone or honey comb filter.

 

I can't agree with that. I would never have allowed one of my mechanics to replace an after-fit filter (or any modification) with a paper one unless I had specific instructions from the customer. Let us know what the email reply says KVF.

 

Are we talking a bolt on chrome and wire job or a paper element replacement that is in the original filter box?

If in the box, then I would agree with the above. How would they know unless you told them.

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K&N filters aren't a new to the market item that motor engineers wouldn't be aware of, they have been around a LONG time and I wouldn't have expected it to be changed unless they had checked with me first - they are designed to be cleaned not thrown away and replaced with paper ones.

 

It's not paper, it's a lifetime replacement for the paper one, clearly marked as being K&N - I wouldn't expect it to be removed.

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It's a lifetime replacement for the paper one so it would naturally be in the filter box.

Edited by KVF
I have removed a sentence added to this post presumably by admin to make it look like it was posted by me.
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Oil and filter changes are usually given to the junior to do. He probably thought it was a big brillo pad so changed it.

 

Hang on until you get a reply to your email, should be tomorrow latest, and let us know what he says.

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That's what I think is likely, a junior or apprentice was given the task, but given that these type of filters have been around for a long time and are clearly marked then I feel either the garage has failed to drum into their staff that they need to check or the person changing it didn't pay attention at the time.

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Why not ask for it back and if that's not possible ask for a contribution towards a replacement.

 

 

If they still have it I will be happy to have it back, but one doesn't expect to have to check up on the work done by a garage and so I didn't look at the time. I have a six monthly diary note to check the filter and this is when I saw it wasn't there any longer

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Got to go with Conniff on this one. k&n stuff is often proved to be a waste of money. Garage who changed it could actually be doing you a favour in the long term. Tests I have seen done with this type of filter show no long term benefit whatsoever but because of the name it is percieved they are better when in reallity they don't do anything more or give any advantage. And as conniff rightly points out if they had an advantage then they would be fitted as standard anyway.

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Regardless of whether the filter is of any benefit, it cost the OP £48 and is life long filter and any trained mechanic would know that and simply wash it and replace the filter. I bet that the garage never charged the OP the apprentice hourly rate and that the OP paid the hourly rate for a fully trained mechanic to do the work.

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Any trained mechanic would get rid of the K&N rubbish and put it back to design intent which seems the have happened. So fair play to the garage it seems. K&N make some quite wild claims without concrete backup!! There is only rate applicable in workshops and that is the hourly rate. Doesn't matter who does it, it's a set hourly rate.

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If the garage were instructed to complete a service, they'd have done so in line with manufacturer guidelines, or gone down the basic service route of; Oil, filter, air filter.

 

In replacing the air filter for a standard one, there's a 100:1 chance they've prevented you from having your insurance voided as a K&N performance filter has been known to be called a "Performance Enhancing Modification", regardless of the fact they do sod all apart from make the under-hood area look untidy and "Barried" with.

 

Seriously, if they've still got it in the bin, ask for it back if it matters. If not, consider them as doing you a favour by ridding your car of it.

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