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Hi

 

A few years ago I took out a small loan via Welcome. I got slightly behind but a year ago I increase my payments to £90 per month, which is £11 over contracted payment. However according to Welcome I am still in arrears. I havent worked since begining made redundant in Jan but I have managed to maintain payments until last month. I have now secured a new job but am taking at massive 12.5 pay cut :( so I offered Welcome 2 options: £1000 in full and final settlement which I will have when I sell my car or £45.00 a month. They refused the £1000.

 

They now say they wont accept the £45.00 as the interest on my account is £39.00 a month! and they say if I have the £1000 I must give it to them and reduce my balance. I have told them to basically get lost. But I need to sort something. This debt is never ending, I just cant see myself paying it off anytime soon.

 

What are my options? I didnt take PPI so no claim there. Can I ask them to freeze interest? They have already applied a default, (despite an arrangement to pay), I want to avoid a CCJ as in 2 years my credit will have improved significantly for me to start over. They dont seem to respond to written correspondance and call me about 5 times a day!

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Hi

 

I would bet that the account is littered with unlawful charges knowing Welcome.

 

Have you got all of your statements of the account and do you have a copy of the original agreement?


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1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

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Hi

 

I dont have either of these things. Should I write and request them and if so what's the process? They dont ever seem to reply to letters.

 

Thanks

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Send them a Subject Access Request (SAR). There is a template in the CAG library which you can amend to suit (top left in green).

 

Cost is £10 and they will have 40 days to comply.

 

In order that you know they receive it I would send it recorded delivery.

 

From the data that comes back it should be possible to see what charges have been added to the account and then we can set about reclaiming them.


If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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One more question: does anyone have the address of the data controller for Welcome or know where I could find?

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I favour addressing it the Data Controller at their registered office

 

http://www.wfs.co.uk/


If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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