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    • Okay. We are very happy to help you get your money back. If you have the evidence that I have indicated then there is absolutely no problem and frankly I don't know why Halfords seems to be prepared to cause such a fuss to deny you your consumer rights and to save her company 40 quid – simply on a callout fee.  Now that I've called their attention to this thread I expect that they they will be following it. If you are prepared to issue a small claim then we will help you all the way including helping you draft your documents. Halfords will be crazy to allow this to continue – but if they decide to get personal about it then they will see you in court but the chances of them winning are negligible. It's up to you. Bringing a small claim is very easy. Your risk would be the claim fee which in this case would be £25, I think and then if they push it to a hearing about a hundred quid which when you win – if you win – you will get back. Of course we will publish the result here and show Halfords up as we have done before. It's amazing to have to go to this kind of trouble.   Once again, I just want to confirm that your case will be that you inputted all the correct details into their website and Halfords returned a particular specification to you which was incorrect. Effectively this means that they are in breach of their contractual duty to supply goods which are fit for their purpose. However, have you checked elsewhere in fact Halfords are correct and that the tyres are not fit for your vehicle. It occurs to me that maybe Halfords have told you that they're not fit for your vehicle when in fact they are. This would also put Halfords in breach but in a rather different way.  
    • @dx100uk Well my pro-rata offer is minus at the moment lol so I will look to modify it and offer the £1 token payment. Is that the right move? At the end of the day both they and I know that you can't get blood out of a stone and I am a stone currently   Thanks again sir
    • Hi, yes this is the same sort of response I keep getting about this. Yes so it asked for the registration number of the car, and this was inputted correctly. It’s then “found” the brand and type of car “Kia carens 1.6” etc and then came up with the “Recommended” list we then selected the tyres from. I have checked it since we bought them and the same tyre still comes up. In response to the lady above where we “assumed” we did assume the tyres would be correct in the list so didn’t see any need to ring to confirm if you see what I mean. We did try ringing the company but they were unwilling to provide information of supervisor. It seems like the company isn’t going to do anything about this.. 😕
    • They are all actually your interpretations, and nothing more than incorrect assumptions and extreme misrepresentations (at best) of mine (and thats being kind)  
    • pop up on the MCOL website detailed on the claimform. [if mcol is not working return after the w/end or the next day if week time] .  register as an individual  note the long gateway number given  then log in .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform .  defend all  leave jurisdiction unticked  you DO NOT file a defence at this time  click thru to the end  confirm and exit MCOL. . .  get a CCA Request running to the claimant https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/  leave the £1PO blank and uncrossed . .  get a CPR 31:14 request running to the solicitors [if one is not listed send to the claimant] . . https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . . type your name ONLY no need to sign anything . you DO NOT await the return of paperwork. you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count]  
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Lucy197

Parking charge notice - John Lennon Airport

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Please help!

 

I have received a parking charge notice from Vehicle control services Ltd via my car lease firm.

 

The letter was issued on 1/11/2012 and I had 14 days to pay £60 or the fine goes up to £100.

 

I only got the forwarded letter today.

 

I don't even know why I have got it.

 

I pulled up and waited for a minute or two outside the carpark as there was a que in the carpark and the person I was collecting was waliking over to me.

 

I pulled over causing no obstruction in an area that didn't have a build up of traffic or was busy with traffic.

 

I didnt see any signs saying I was not supposed to do this but did see other signs stating parking fees, which I wouldnt have to pay anyway as I was only picking up.

 

The letter says 'the parking charge notice is issued for allegedly breaching the car park terms and conditions of access to the privately operated roads at

John Lennon airport by stopping on a roadway where stopping is prohibited'.

 

This was detected by and recorded by mobile traffic enforcement cameras recording my stop for 42 seconds.

 

I can appeal or pay.

 

What do you think I should do?

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ignore it you will get beg letters and solicitors letters all can be ignored

 

Have a read around the forum :-)


If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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I disagree. The lease car may pay this automatically and charge an eye watering handing fee as well. What does the lease say ? Which lease company is it ? Some are much better than others in this regard.

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The lease company is Inchcape fleet solutions, they have charged me a £20 administration fee for passing on my details to Vehicle control services ltd.....the cheek!!!!

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What does the lease say ?

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missed that bit write to them giving your details

 

then ignore them simple:-)


If i have helped in any way hit my star.

any advice given is based on experience and learnt from this site :-)

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Lamma, not sure what my lease says. The contact is on my work laptop so will check tomorrow. Thank you both for replying :-)

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as the lease company are already fwding on letters?

 

i think you can assume they know the game

 

dx


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That would depend. There is more to made by a leasing company by forwarding every letter and charging a "handling fee" for each one.

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