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Hi, i am writing on behalf of 2 friends who purchased things from Brighthouse.

 

They have paid £7.50 as fees, when asked what the £7.50 was for, Brighthouse response was that it is a delivery fee. Delivery fee is £30.00 and this is split up into 4 payments of £7.50

 

Has anyone else paid this delivery fee? Is it normal?

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It is normal to have delivery fees, but they must be declared up front, they cannot be charged without you being aware of them.

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