Currys - Price promise

[deano_uk]

Hello,

 

Currys who offer a price promise whereby they will not only match the price but beat it by 10% of the difference. I am posting the following legislation within this section of the forum in the hope that it will help any Currys customer who have purchased 'own brand' products.

 

Consumer law: www.legislation.gov.uk/uksi/2005/2705/made states the following:

1.5.2. Do not make statements like “if you can buy this product elsewhere for less, we will refund the difference” about your “own brand” products which other traders do not stock, unless your offer will also apply to other traders' equivalent goods. If there are any conditions attached to the offer (eg it only applies to goods on sale in the same town or excluding Internet sales) you should show them clearly and prominently, with the statement.

 

I hope that the above helps you save some £££s if you have purchased or about to purchase an own brand product.

Any success or failure in using this law with Currys, please post to this thread as it would be interesting to see if Currys would abide by this law - especially as Currys terms re price promise states that it must be identical! (The law states equivalent, NOT identical)

 

Another retailer has failed to abide by this law and it seems I have to take Court action against them. After I have done this, I will be in a position to help others concerning the price promise if needed.

[gash]

if your comparing 2 products, they will never be seen as "equivalent". If the fan or a key or a button is in a different place, they will not be seen as equivalent.

Edited December 18, 2012 by citizenB
removed confrontational content.