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Paid about £83 in PPI from Dec 2006 - Feb 2008.

 

I received letter back saying that they are not able to uphold the complaint and that this response is their final response unless this is through FOS!

 

Any ideas what to do next?

 

thanks!

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What were the reasons for the mis-sale and what reasons did they give for not upholding the claim?


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Hi Ims21

 

I have attached the letter received!

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Did you do a SAR to them and if so, were the documents they refer to included in the SAR response to you.


If I have helped you please leave me a message by clicking my star

 

1. Single Premium PPI Q&A Read Here

2. Reclaim mis-sold PPI

Read Here

3. Reclaim Loan & Credit Card Charges Read Here

4. The CAG Interest Tutorial

Read Here

5. Feel Bullied by Creditors or Debt Collectors?

Read Here

6. Staying Calm About Debt

Read Here

7. Thinking of a Full & Final Settlement?

Read Here

 

How To Upload Documents To Cag

Instructions

 

I DON'T GIVE ADVICE BY PM BUT IF YOU SEND ME A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER HELP THERE

 

 

 

Private message facilities are offered for users to communicate issues that are perhaps inappropriate for posting on the main forum. Site rules explain this in more detail.

 

If you receive a private message which you consider abusive, derogatory or otherwise inappropriate, whether it be about yourself or other members, please report it using the "report" icon

 

If you are approached (or have been approached) by private message with an offer of help "Off Forum" or with a view to asking you to visit another website, please inform the site team via the report icon, especially if this results in a request for a fee. Remember, this is for your own protection

my views are my own and are given in good faith to try and help people. Please seek professional advice on your case if necessary

 

PLEASE HELP US TO KEEP THIS SITE RUNNING

EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

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I did do the SAR and the PPI questionnaire! all I received back was statement like documents showing all the charges etc - if I remember this PPI was taken over the phone!

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so, you need to write to them and ask WHY they have not included in the SAR

thew documents they state they relied upon to reject your complaint.

 

carefully note that the letter states:

 

you MAY consider this as our final response...

 

WELL YOU DON'T!!

 

write back as above.

 

dx


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Reclaim mis-sold PPI Read Here

Reclaim Bank Account, Loan & Credit Card Charges Read Here

The CAG Interest Tutorial Read Here

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