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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Befor I get excited.............


Guest Another Spartacus
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Guest Another Spartacus

Just had a letter back from FOS about my claim about MBNA and PPI claim.

 

Their intial assessment of my case is that they are upholding my complaint and MBNA have 28 days blah blah blah etc and that they have untill 6th of December to either;

 

Agrees to settle the complaint as we propose or

 

Would like to make a different offer or

 

Does not agree with the settlement

 

Has anyone EVER had success and won their PPI claim or will MBNA just refuse to play ball or is it just a forgone conclusion and can I open the champagne now please.

 

Thanks for taking the time to read or respond to my questions.

 

x

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  • 1 month later...
Guest Another Spartacus

I contacted FOS way back in May 2011.

 

Also just received the same confirmation from FOS re a Barclaycard PPI claim which they have also upheld in my favour.

 

It will be interesting to know which one of the two pays out first, or, pays out full stop! :-x

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  • 2 months later...
Guest Another Spartacus

Quick update

 

Had success with Santander BHS store card PPI where I was refunded £700

 

Also Barclaycard have offered, as a gesture of goodwill, £11345. Which thay have said I will receive in the next 8 weeks. Brilliant.

 

The final PPI claim for an MBNA credit card is still ongoing.

 

Having spoken to FOS where I was advised that MBNA are very busy as to why the December deadline has not been met.

 

They have suggested that I just 'wait and see'

 

Now then, MBNA sold the debt to Aktive capita in November 2012, even though I had been paying £100 per month as agreed by MBNA.

 

I questioned FOS about this as I had my suspicions that MBNA sold the debt because the PPI claim is huge, almost £30,000.

 

Thoughts anyone.

 

Should I contact MBNA myself or get in touch with Kapita

 

Any advice gratefully received

 

Lola xx

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Guest Another Spartacus

Hi IMS

 

I was asking fellow caggers if they would recommend chasing the claim up.

 

And if so, should I contact MBNA or Aktive Kapita who have bought the account from MBNA

 

Thanks Lola x

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Guest Another Spartacus

Thankyou so much for that information ims21, I'll be phoning them ASAP

 

I will also keep you informed

 

Lola xx

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Guest Another Spartacus

Recieved confirmation from FOS today that MBNA have agreed to make a gesture of goodwill payment for PPI.

 

Lets see how long it takes to receive the refund.

 

I received a cheque from Barclaycard yesterday for just over 11K PPI.

 

That just HAS to be a record, as they refunded in less than 2 weeks from FOS letter.

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