Another mis-sold Scottish Widows policy

[Super Saints]

Hi, is they any update on this case? I am trying to help my sister with what she believes is a mis sold policy. Just wandered if a Subject Access Request to gain orginal documents in which she signed, works in the same way for these companies, as it does for the banks. We have spoken to Scottish Widow but the information they send ever included the signed agreements. Someone please help

[honeybee13]

Hello there.

 

Have you tried the FSA helpline? I think they should be able to advise you.

 

My best, HB

[Super Saints]

Hi honeybee13

 

Thanks for reply. Ive tried but had no joy getting through, guess they are busy, no surprise there lol.

 

Could you advise me as to where or which address I could use in order to receive the orginal agreements and do you know if they would have a copy of the summary & recommendations or would that have just been kept by my sister?

 

Thank you for all your help, maybe I should start a new thread or maybe you could move the last few posts to new thread? Dont want to divert the thread starter from their issues.

[honeybee13]

Good point, OK I'll start a new thread.

 

I would still make the FSA my first port of call as I don't have experience of complaining about a mis-sold policy.

 

Who have you written to so far and when was the policy taken out please? And do you have any paperwork at all?

 

HB