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    • Okay please go through the disclosure very carefully. I suggest that you use the technique broadly in line with the advice we give on preparing your court bundle. You want to know what is there – but also very importantly you want to know what is not there. For instance, the email that they said they sent you before responding to the SAR – did you see that? Is there any trace of of the phone call that you made to the woman who didn't know anything about SAR's? On what basis was the £50 sent to you? Was it unilateral or did they offer it and you accepted it on some condition? When did they send you this £50 cheque? Have you banked it? Also, I think that we need to start understanding what you have lost here. Have you lost any money – and if so how much? Send the SAR to your bank as advised above
    • In anticipation of lodging my court claim next Weds 1 May (14 days after advising P2G that was my deadline for them to settle my claim) I have completed my first draft POC as below: Claim Claim number: xxxxx Reference: P2G MAY 2024   Claimant xxxxx   Defendant Parcel2Go 1A Parklands Lostock Bolton BL6 4SD  Particulars of Claim The defendant has failed to arrange for the safe delivery of the claimant's parcel containing a 8 secondhand golf clubs (valued at £265) that was sent to a UK address using their delivery service (P2G Reference xxxxx). The defendant contracted Evri to deliver the parcel (Evri Reference xxxxx) and refuses to reimburse the claimant on the grounds that the claimant did not purchase their secondary insurance contract. The defendant seeks to exclude their liability in breach of section 57 Consumer Rights Act. The secondary insurance contract is in breach of section 72. The claimant seeks reimbursement of £265, plus P2G fees of £9.10, plus postage costs for two first class letters to P2G of £2.70, plus court fees, plus interest. The claimant claims interest under section 69 of the County Courts Act 1984 at the rate of 8% a year from xxxxx to xxxxxx on £276.80 and also interest at the same rate up to the date of judgment or earlier payment at a daily rate of £xxxx   Details of claim Amount claimed £276.80 I look forward to your thoughts and comments guys! As ever, many thanks - G59    
    • Hmm, that's strange how they got my email then.  I assume the below is ok to send to DCBL, Nicky?  Hello, I am writing regarding our ongoing dispute and the upcoming court claim reference xxxxxxxx. To ensure fairness and transparency in our communications leading up to the court hearing, I request that you use postal mail exclusively for all further correspondence related to this claim. Please refrain from sending any communication or documents via email. Thank you for your understanding and cooperation. If you have any questions or need clarification, please feel free to contact me via postal mail at the address provided above. Yours sincerely, xxxx
    • In the SAR, I received the original application, lots of computer print outs, yearly statements from 2013 and the new emails regarding my complaint. They sent me a £50 cheque after I chased them for the SAR after the 30 days. They said they was waiting for me to respond to an email (which I never received) before sending the SAR
    • classic P2G. I'm sure dianne and Lesley will pop an email to you at some point.
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      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Government minister criticises Coventry City Council over its hired bailiffs


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Exactly, what is all too sad and disquieting is the apparent removal of adherence to the safeguards for vulnerable debtors, when Equita and Newlyn were appointed.

 

quoted from the article:

 

"We revealed council revenues officer xxxx in a recorded phone call, had claimed a previously agreed council “policy” to protect vulnerable people from inappropriate bailiff debt recovery was dropped when the two firms were appointed.

 

So apparently the council needed to remove the safeguards before capquita and newlyn would play



A council statement to us also acknowledged that document was no longer in use. How are the vulnerable debtors of Coventry protected from the sharks the council has introduced into the pool then?

We uncovered evidence that Newlyn Plc this year appeared to breach government vulnerable persons’ guidelines in the way it handled Coventry cases, which included a suicidal mother, a disabled woman and a cancer sufferer What was done to address this? probably diddley squat.

 

Equally despicable was bullying of debtors in a payment arrangement that was being maintained



Yet Newlyn plc demanded they settle debts in full, threatened to add more bailiffs’ fees, and enter their homes while they were out to seize possessions. One woman received ten threatening letters in two days."

 

Sadly seanamarts you are right; the government will sweep this under the carpet as they want the money and don't care how it is extracted from the taxpayer. Outlawla's ongoing saga with NELC and Rossers is proof of this.

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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In fact this particular complaint has been heavily featured in trade magazines as well. Will it change the industry? NO !!

 

A lot of blame must be given to the local authorities as they should ensure that their contracts clearly outline the fees that can be charged etc and most importantly the procedure that MUST be following regarding vulnerability.

 

As far as I am concerned, so many local authorities simply take the view that bailiffs are a free debt collection authority and they let them do exactly as they want.

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While Cameron is on the seat, I cant see things changing much, if at all.

 

With the economy as it is at the moment I can see Bailiffs are going to try every trick in the book just to get paid and the debtors doing what they can to keep them from getting their money.

 

Will things get uglier? I hope so, something has to tip the scales so something will have to be done.

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It would not surprise me if Chief Executives of councils had been given the green light by government, to let bailff companies apply more pressure to collect on debts, given the current state of finances. It could be the case that council tax rates will have been frozen for the whole term of this current government. It is not just Coventry where this is happening, so there must have been some form of instruction given by someone. Perhaps the minister has not been totally candid in their response.

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With companies such as Starbucks and Amazon paying almsot nothing in taxes to the UK and with bank bouses down by 50% the government are almost certainly looking at any ways in which to increase revenue.

 

Council tax is suppoed to be frozen and yet...these same councils are instead issuing more Liability Orders and in doing so, are able to benefit from the additional summons costs etc that typically adds a further £100 to the account.

 

A cynical way of ensuring that additional revenue is generated !!!

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It's unusual for a local rag like the Coventry Telegraph to publish this kind of article. I suspect local authorities usually have too tight a control over them, for example advertising revenue which they heavily rely on. I've noticed, particularly where Northcliffe Media is the parent company, these newspapers would have nothing to do with an article so critical of the council. Even contributor's comments are removed it's that heavily censored.

 

I don't know if this covers all the Coventry Telegraph's recent articles on this subject, but I know there have been many:

 

Suicidal mum chased by coventry council bailiffs

Coventry City Council facing calls for independent review of contracts with bailiff firms

Coventry Council's bailiffs charging for wrong cars

Coventry Telegraph report on Council Tax bailiffs to be raised in Parliament

Coventry Council agrees to review its bailiffs practices as Telegraph investigation findings go to government

Suicidal mums case shows why C.....

It's all gone silent at coventry....

Council must act swiftly to protect....

 

 

Coventry's MP Jim Cunningham's Parliamentary Questions:

 

22nd October 2012

29th October 2012

Edited by outlawla
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Response to the MP's Question It's no surprise and not good enough

 

http://www.theyworkforyou.com/wrans/?id=2012-10-22d.124062.h

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The bailiff: A 12th Century solution re-branded as Enforcement Agents for the 21st Century to seize and sell debtors goods as before Oh so Dickensian!

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Response to the MP's Question It's no surprise and not good enough

 

http://www.theyworkforyou.com/wrans/?id=2012-10-22d.124062.h

 

For anyone following Coventry MP Jim Cunningham's Parliamentary Questions and consequent fob-offs, here's another:

 

http://www.theyworkforyou.com/wrans/?id=2012-11-19a.129003.h

 

EDIT:

 

Where the hell did they get their information for this story?

 

The Argus: Councils send bailiffs in every 15 minutes

 

“It’s going to get much, much worse come April.

 

“In many cases it’s uneconomical for the council because if it sends bailiffs in to people who can’t pay, then it’s the council that have to pay and bailiffs don’t come cheap.”

Edited by outlawla
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I think you have to bear in my mind that most of all this is because the process is automated and sees very little of human intervention until it is too late. By that time of course the Council trot out the all the excuses we see here.

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