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Seabreeze Holidays not replying to emails


scara
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Hello All,

 

In August I called up seabreeze holidays and was quoted a price of £652.50 for an airline ticket to travel in September. They took a deposit of £52.50 from my credit card and the balance was to be paid in 2 weeks. The next day I received an invoice from them showing a ticket price of £677.50, the extra £25 being a booking fee which I was not told about by the agent who I had been speaking to. I sent them several emails requesting the original price to be honoured or my deposit to be returned. They did not reply to any emails and I eventually booked my ticket for less money with another travel company. I would like to fight for my deposit but I need to know what my options are. Any advice would be greatly appreciated.

Thanks

scara

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@ MIKE770 Thanks for your reply mike and yes please avoid dealing with this company at all costs as they will take the p_ _ _ out of you if they can.

 

@ MAXX Thanks for your maxx reply I tried that with Lloyds TSB and the stupid/ignorant letter that I received as a reply told me that they hadn't even read my complaint letter. Fortunately I decided that as the idiot that replied to my letter either hadn't read it or must have been blind so I ignored that and persued a different avenue.

 

I was so P_ _ _ _ _ off that I sent them a letter threatening to take them to small claims court unless they refunded my money.

 

Guess what? The W_ _ _ _ _ s refunded my money.

 

The moral of this story is fight for your rights and again thanks to MIKE770 & MAXX otherwise I wouldn't even have posted this result.

 

If anyone would like copies of the letters I sent I will be happy to provide copy/pasted copies (Minus Personal details of course).

 

Regards Scara

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