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Repossession costs

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after our house was repossessed some time ago, we decided to apply for our SAR to view costs etc. To our amazement, we found costs attributed to the co-ordination of the reposeession, from the lock change,house sitting, clearance and estate agent costs etc. This company was sub contracted via the lender.

After the house was sold an invoice for 6k+ was paid to the contractor, and ultimately we paid this via our equity.

I have now gained the breakdown of this invoice, annoyed to find that they have charged us 4k for commission!!!!, probably 2% from the sale value.

Considering they had already charged a management fee, we feel this amount of commision is totally immoral and not necessary, in terms of work done to co-ordinate this process.

I am about to compile a letter of reclaim for the full amount plus interest for the period of charge to the date of the SAR issue.


appreciate any ideas or direction , thanks

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