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Wrong goods delivered

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I ordered a kitchen to fit ourselves. On unboxing we find we have been given lots of oddments rather than what we ordered. Cannot get through by phone to their Customer Service and they do not answer our e mails. Evberything was tightly packed up and the deliverer as usual was in a hurry. As he put items down he said things like these are the doors, the drawers the ends etc. How do we get them to deiver right goods and take away unwanted items? Thanks

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Thread moved to General Retail


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As they are not answering the phone or emails you will need to write a formal complaint setting out your problem and what you require to be done by a certain date, say 14 days.

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