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MERV vs ABBEY !


unklemerv
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HI,

I need a little help and advise here as I'm a bit lost in what to do now. I sent my request form to abbey and £10 fee for a list of charges in a 5year period. I am not with the bank any more and they sent a letter asking for further proof so i took a passport and the letter to a branch and they photocopied my details and faxed it of. They now have 5days left to respond as the 40day period is nearly up and I dont know what to do from there.

 

Any help, past experiences will be very helpful.

 

Thanks guys.

 

Merv.

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HI,

I need a little help and advise here as I'm a bit lost in what to do now. I sent my request form to abbey and £10 fee for a list of charges in a 5year period. I am not with the bank any more and they sent a letter asking for further proof so i took a passport and the letter to a branch and they photocopied my details and faxed it of. They now have 5days left to respond as the 40day period is nearly up and I dont know what to do from there.

 

Any help, past experiences will be very helpful.

 

Thanks guys.

 

Merv.

 

ok if you get no response then contact them telling them they are in breech of the DPA that should get you the information. Also read the faqs they expalin this.:D

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Cheers,

I have found a non-complaince template in the library. If by any chance they do not reply within 7days of the non-compliance letter, how do I go about following it through with the court order or is there info on this within the site.

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MCOL?

 

Sorry to be such a plum, once I get a hang of the lingo on this site I'll stand half a chance of sorting my mess out!

 

Have a look here...

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31476-glossary-abbreviations.html

2 Accounts with statements back to Feb 04 = £802 in charges

S.A.R received by Abbey 22.09.06 .......start the clock!:D

9.10.06 received letter from Pam Speed 'information to follow'

12.10.06 received last 14 months of altered statements :rolleyes:

01.11.06 LBA sent to Abbey for statements

10.11.06 received statements back to 2000 - on one account:|

15.11.06 2nd LBA sent for outstanding information

26.11.06 Outstanding info arrives

30.11.06 Prelim for £1089 received by Abbey

06.12.06 Sorry you are unhappy letter received

21.12.06 Sent LBA giving 14 days before court action

22.12.06 Received GOGW for £375

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