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    • Thank you for your reply, DX! I was not under the impression that paying it off would remove it from my file. My file is already trashed so it would make very little difference to any credit score. I am not certain if I can claim compensation for a damaged credit score though. Or for them reporting incorrect information for over 10 years? The original debt has been reported since 2013 as an EE debt even though they had sold it in 2014. It appears to be a breach of the Data Protection Act 1998 Section 13 and this all should have come to a head when I paid the £69 in September 2022, or so I thought. The £69 was in addition to the original outstanding balance and not sent to a DCA. Even if I had paid the full balance demanded by the DCA back in 2014 then the £69 would still have been outstanding with EE. If it turns out I have no claim then so be it. Sometimes there's not always a claim if there's blame. The CRA's will not give any reason for not removing it. They simply say it is not their information and refer me to EE. More to the point EE had my updated details since 2022 yet failed to contact me. I have been present on the electoral roll since 2012 so was traceable and I think EE have been negligent in reporting an account as in payment arrangement when in fact it had been sold to a DCA. In my mind what should have happened was the account should have been defaulted before it was closed and sold to the DCA who would then have made a new entry on my credit file with the correct details. However, a further £69 of charges were applied AFTER it was sent to the DCA and it was left open on EE systems. The account was then being reported twice. Once with EE as open with a payment arrangement for the £69 balance which has continued since 2013 and once with the DCA who reported it as defaulted in 2014 and it subsequently dropped off and was written off by the DCA, LOWELL in 2021. I am quite happy for EE to place a closed account on my credit file, marked as satisfied. However, it is clear to me that them reporting an open account with payment arrangement when the balance is £0 and the original debt has been written off is incorrect? Am I wrong?
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Question about potential repossession shortfall


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Hi,

 

My understanding is that if there is a shortfall following repossession, the mortgage company has 12 years to chase you.

 

If the mortgage company then sell the shortfall to a third party, such as a debt collection company, do they still have the same rights? I.e. still have twelve years to chase even though they're not the actual mortgage company and as such didn't actually suffer th loss in the first instance.

 

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You are basically correct - the Limitation Act gives 12 years for a mortgage. (The Council of Mortgage lenders advise their members not to chase a debt if they have not been in touch for 6 years).

 

The same 12 year limitation period applies to a DCA who may have bought the rights and duties to a debt (i.e. the right to be paid on a debt). The Law of Property Act entitles the DCA to claim for payment.

 

Can I ask what this is about. Do you have a shortfall that is now with a DCA?

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Hi Bandit,

 

The situation is that my home is in negatve equity to the tune of approx £40k, I am pouring good money after bad every month and the houses in this area are going down in price not even levelling. To give you an idea, the same developer is building a new phase down the road and the equivalent home is £28,000 less than I paid for mine six years ago! I also have significant unsecured debt of circa £15k.

 

Theoretically, I was thinking of voluntarily surrendering the property back to the lender. The shortfall will then be unsecured, and I could go down the IVA route to deal with the debts.

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Ah, so you are expecting the house to be sold at a great loss !

 

Is there anyway the mortgage provider will renegotiate the term over which you have borrowed - it will obviously cost you more interest wise in the long run but if they can add a few years on to the term and reduce the monthly repayments.. would that help.. perhaps give the market time to pick back up again as well !

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5 years ago I was made redundant and had to move to continue my career. The plan was to sell my flat and buy a new property near my new job.

 

The collapsing housing market caught me out and I could not maintain mortgage payments on the flat as well as rent in my new location. Renting the flat was not an option - I would have been £200 short a month.

 

I got (very good) advice from CAB at that point. The advice he gave me was:

1. To go Bankrupt (I didn't).

2. Not to do a voluntary surrender. He told me to write outlining my new circumstances, telling them that the flat was secured and vacant and asking them to consider repossession.

 

By signing a voluntary surrender form, you may well give up some of your rights.

 

Also know that your expectations for the shortfall will probably be exceeded. I expected £15k and got £50k...

 

You should consider all options - but surrendering your property and bankruptcy must be the last options...

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