Jump to content


  • Tweets

  • Posts

    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Help! Arrow Global - MBNA - Shoosmiths- Judgment letter


msattitude
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4179 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi everyone, I could really do with some help please.

 

The story so far...

Originally through MBNA who I contacted back in October 2010 requesting a copy of the original agreement under the CCA, they replied with a letter to say they didn't have it and because of a that, they would not issue any court proceedings, they have since sold it on to an arrow global who have now issued court proceedings!

 

I received a claim form from Northampton county court (CCBC).

 

Particulars of Claim:

 

1. The claimant's claim is for the sum of

xxxxx.xx being monies due from the

defendant to the claimant under a regulated

agreement between the defendant and

MBNA Europe Bank Limited (No. xxxxxxxxxxxxxxxx)

and assigned to the claimant on 20/12/2011,

notice of which has been provided to the defendant.

 

2. The defendant has failed to make payment l

accordance with the terms of the agreement

and a default notice has been served

pursuant to the Consumer Credit Act 1974.

 

3. The claimant claims the sum of

xxxxx.xx

 

4. C has complied, as far as is necessary, wi

the pre-action conduct practice direction.

Number

 

It arrived late so I called the court and told them it had arrived late and they basically said too bad, it was too late for me to appeal against it and that it had now gone to judgment.

 

A couple of days later I had the judgment for claimant letter arrive which I now need to get set aside using the N244 form. I understand I need to pay £80 for this.

The problem is I am not sure what to put in my defence and in fact how to get the wording over correctly.

I do have a copy of the MBNA letter and also a letter from a claims management company who also confirmed that MBNA could not produce the agreement.

 

What I have done so far in between receipt of the claim form and the judgment letter is send a letter to arrow for a CPR 31.14 Request which I got from this forum thank you, and also I requested a copy of the original agreement under the CCA with postal order and all sent first class recorded delivery. I also copied everything to Shoosmiths as well, again recorded delivery.

 

I suffer with dyslexia and due to that have trouble with filling in forms and getting my wording out using the right terminology

 

Can someone please help in simple terms as to what I need to put for my defence in the N244 form?

 

Thanks

Edited by msattitude
Link to post
Share on other sites

Hi msattitude and welcome to CAG legal Forum.

 

Couple of points to consider before proceeding with that application....can you expand on " received late " Have you moved or not lived at your current address long?

What dates are on the summons and what date did you receive it?

If you had of received it on time what other reasons of defence could you use apart from the CCA request default?

 

If you could flesh the bones a little and we can see what options are open.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Hi Andy,

 

I am not 100% sure what date it arrived but I think it was Friday 9th November, it is dated 12th October! Not moved or anything like that, same address for years.

 

If it had not arrived late the only defense I have is the letter I have from MBNA stating they did not have the CCA agreement and the letter from the claims management company who also confirmed that MBNA could not produce the agreement.

 

That is all I have.

 

I am getting quite worried now because the court told my I needed to get the forum back to them today or I might be too late for that as well

 

Feeling quite desperate now!

Link to post
Share on other sites

Ok have you downloaded the N244? you can complete it on screen then print off copies.

 

 

1/2 Are easy enough Name etc

 

3 An order to Set a side Judgment claim number ........dated.....at County Court...........

 

In Box 3 :

 

An order that the Judgment be set a side pursuant to CPR PD13..2 (a)

 

The summons claim pack was dated 12th October 2012 and was received by post 9th November 2012 .I was therefore deprived opportunity to respond or enter an acknowledgement of service/defence in response to claim faced with.

 

 

 

 

4 Draft Order

 

Yes (see below)

 

5 At a hearing ??

 

Without a hearing (fee is £45 but they may insist on a hearing at £80)

 

6/7/ Leave Blank

 

 

8 District Judge

 

 

9

Write Claimant (Arrow Global)

 

10 Attach Draft

 

11 Signature

 

Suggest your Draft Order looks more like this:

 

*******Draft Order********

 

1. This judgment be set a side pursuant to CPR 13 PD 2 (a) by order of the court.

 

2.It is respectfully requested I be allowed to defend this matter.

 

 

2. The Claimant shall pay the Defendant his costs of this application and pursuant to the provisions of The Litigants in Person (Costs and Expenses) Act 1975.

 

*****End of Draft******

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

You could add at point 3 :- An order that the Judgment be set a side pursuant to CPR PD13..2 (a)

 

The summons claim pack was dated 12th October 2012 and was received by post 9th November 2012 .I was therefore deprived opportunity to respond or enter an acknowledgement of service/defence in response to claim faced with.

The Claimant was and still is in breach of section 78 request dated .........The Claimant responded that no Credit Consumer Agreement was available for the account referred to in this judgment.

 

The application should not stand or fall on that addition though you are requesting set a side due to bad service.

 

Regards

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

Thanks Andy,

 

I forgot to mention: The original MBNA letter, sent in October 2010, apart from saying they were unable to comply with the request, also stated "For so long as this continues, we will not issue court proceedings against you......."

 

They subsequently assigned (sold?) the debt to Arrow, who are now the claimants.

 

So should I state " MBNA, the original account owner, was and still is in breach of section 78 request dated xx/xx/xxxx .........The Claimant responded that no Credit Consumer Agreement was available for the account referred to in this judgment and also that "For as long as this continues, we will not issue court proceedings against you......".

 

Arrow have been sent a CPR 31.14 request, but that was only a couple of days ago. They obviously will not be able to produce an agreement as MBNA do not have one.

 

Would it be useful to attach a copy of that letter to the N244 form, and also, would it be helpful (or a hindrance) to also attach a draft copy of a defence at this point?

 

Thank you

Link to post
Share on other sites

No I would retain that little gem if this proceeds past AQ.

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...