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    • he was talking about banning online shopping for banned items, but that is impossible, he banned DVD & Video games, but fails to understand Streaming, as in he doesn't realise if you buy a game, you download a copy as a data stream and save the installer to a hard drive, then install, its like streaming a film from netflix, except you save the file rather than the data is flushed when you have finished watching.  He doesn't know what he is on about. here is part of the what is essential list think its Aldi
    • Banning online sales doesn't seem to make much sense, BN. Things that might seem non-essential when you already have whatever it is can become essential when you've run out or it's broken.   How does the downloads thing work? I don't get that.
    • Please take a picture of it Also, you will have to ask your buyer to sign the statement as a statement of truth.
    • Send a similar SAR to Parcel2Go
    • But my consumption now seems to agree with the one that doesn't have any number. I stopped using any gas and remained fairly constant
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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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I sent an Account in Dispute letter (12+2+30) to MKDP in February and heard nothing since then until today. It may be a small detail but they have transposed the last 2 digits of the reference number they have used. They write:

 

“At the current time we must apologise as we are still unable to resolve your query. We are however currently liasing with their client [the bank], and as stated previously MKDP LLP take great care to ensure that such matters are dealt with in a professional manner and apologise for the delay in resolving your query.”

 

I was under the impression that a DCA could not continue to hold data for this length of time, any advice? are they acting unlawfully and is this harassment?

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Thread moved to General Debt Collection.

 

Regards

 

Andy

We could do with some help from you.

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Its a sort of a standard letter that can be sent out after a cca request has gone on a long time. Ignore, but keep , it shows they havnt fulfilled the request.

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I sent an Account in Dispute letter (12+2+30)

 

Even though they do have 12 + 2 working days to comply before you place the account in-dispute, their is no time limit before they may find and send the CCA request, but also if they had it, they would have found it by now lol.

 

For future CCA reference, the 30 days have now gone, it is just 12 working days and a further 2 working days to allow for postage (total 14 working days).

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

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Hardly surprising as a safeguard retain that response Steve should they decide to instigate a claim.

 

Regards

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group The National Consumer Service

 

If you want advice on your thread please PM me a link to your thread

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