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    • I should have added the above links are for  landlines and mobiles there are plenty of free and paid for apps android and iphones to block calls.
    • Hi I got a tent from go outdoors,   over £1000 for tent porch carpet  and footprint and it was faulty, so they exchanged it, it was only 2 weeks old,  so I got another tent tht to was faulty, I have pictures of the faults,  but this time they weren't happy to exchange but they did,  then I got a vanguard 8 ,  and when we were on holiday the rain was coming through the material of the tent, holes in the stitching and the zip kepted breaking, so 2 days into our holiday we came home to change the tent and go back and finish our holiday,  but they refused, this tent was only9 days old.  So we left the store phoned head office and they said "go back to store and give them another chance to sorte this out!"  So we did and the manger was worse this time, to ring head office he didn't want to. I have a proof of a call from head office for 40mins and the manager was implying to head office I was lying about a phone call  and head office have on record of them phoning me , the manager asked me to leave the store or he will phone the police   so I told him to get the police,   while waiting for the police  a customer was returning a tent and when asked from the store what's wrong with it, they said""nothing it's to hard to put away"  so asked the manager how is tht right when my tent is faulty and u wont exchange,   he told the police I was threatening a customer,  I never spoke to the customer, I also told them I am autistic,   The manager lied to the police and the police attuided to me was horrendous and I told them  repeatedly told I was autistic,   I have video evidence of my arrest,  What are my legal rights to a new tent,  any help will be greatly appreciated thank u,   am also dyslexic,  sorry if some of this doesn't make sense ,  I've loads more to tell on this whole situation xx I was arrested for not leaving the store until I had a resolution  All the tents where hi gear  Also I told the manager tht we where on holiday to rest as we've just had 4 weeks of hell with my daughter as shes now in hospital safe,  so we went away for 5 days knowing she was safe ,  and why woul we come home early and try to change a faulty tent,  and go back to our holiday if it wasn't faulty they weren't interested   I've been having meltdowns really bad this x  Also I was released from the police 2hrs later WITHOUT  been Interviewed and NO CHARGES I've had a email today saying because of my being banned from the store I can have a refund   I've sent them emails asking questions and they will answer the email but wont answer my questions and now they saying as a good will gesture they will refund me  But I only have until friday which is 1 day to accept the return and if I dont they will not refund me  And am so distressed ,  Am I right the if a item is faulty you have 28 days to a full refund 
    • Thanks dx I did read these post but wasn’t sure if they ended well.   I suppose it depends on how nervous it would make the buyer, and if their solicitor was happy to play ball.
    • the 120 days runs from when he discovered he could use chargeback. that must be within 540 days of the relevant card transaction. sadly halifax are useless everytime over chargeback  and never get things right.
    • Can I ask which service provider or telephone hand set you use that's allows you to use 00* to block all international calls ?   Ofcom advice   https://tinyurl.com/y577dlb8   Some examples of call blocking phones   https://tinyurl.com/yyaxsgd4   ,
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What type of refund do you get if found not guilty in the crown court?


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Hi all,

 

I don't know if anyone can give me any advice.

 

A close relative of mine was falsely accused of assualt. The case got as far as the crown court but was thrown out by the judge on the first day due to it being a farce. My relative spent a lot of money on his defence. He was not entitled to legal aid because he owns his own house.

 

Does anyone know what happens when a person is found not guilty? Can he apply for a refund and if so is there a system that calculates entitlement?

 

His solicitor said she will look into it but we are curious as heck right now.

 

Thanks

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Its not a refund snugs its known as Costs...

 

Regards

 

Andy

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Take a look here at the sticky..this is civil claims of course but the end is about costs and what types and how calculation is agreed. :- http://www.consumeractiongroup.co.uk/forum/showthread.php?356814-The-Process-of-Litigation-Court-Claims

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Things are a bit different when it comes to the criminal law.

 

Your friend needs to speak to their legal advisors as they will get a refund but they need to apply for it.

 

Who pays privately?

 

If your client is facing proceedings in the Crown Court the means test will determine the amount they will need to contribute towards their defence costs; this could be from their income, their capital or a combination of both. If your client is found not guilty, any payments made will be refunded with interest. However, your client still has the right to choose to decline legal aid and pay for their costs privately.

 

If your private paying client is found not guilty, they can apply to reclaim some or all of their defence costs from central funds. This is a separate source of funding from legal aid that is managed by the Ministry of Justice.

 

The maximum that can be reclaimed is the same as would have been paid by legal aid.

 

http://www.legalservices.gov.uk/criminal/criminal_legal_aid_eligibility.asp

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Hi nicklea,

 

thanks very much for that. I had a look and it was very helpful.

 

It does appear that my relative will not be getting back anywhere near what he spent because he chose his own barrister. It is so wrong that although being innocent he has been put through this and it has cost him so much.

 

Hopefully his legal team will work as much magic as they can :-)

 

Thanks

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Hi nicklea,

 

thanks very much for that. I had a look and it was very helpful.

 

It does appear that my relative will not be getting back anywhere near what he spent because he chose his own barrister. It is so wrong that although being innocent he has been put through this and it has cost him so much.

 

Hopefully his legal team will work as much magic as they can :-)

 

Thanks

 

 

No problem.

 

Although it is a far from perfect system, I would much rather spend the money and get top class representation rather than risk being found guilty of something.

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