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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi, just wanted to know if anyone knows if there is anything my partner can do. He is a self employed (sub-contractor) builder, and due to know fault of his own he hasn't been paid now for 5 wks. He is owed over £2,000 in unpaid wages. His boss is not being paid off people who they have done work for, so he doesn't have any money to pay wages. My partner is now struggling to pay his mortgage, bills etc, and he is threatening to pack work in altogether, as he doesn't see the point going to work if he isn't getting paid. It isn't his boss's fault, customers keep promising they will pay and then the day goes pay when they should of paid and it starts all over again. In the mean time, materials are still needed to complete jobs, but there is no money coming in. I would like to know if my partner would be entitled to claim any sort of benefit. He cant claim JSA because he is in work, and he cant claim IS because when he is getting paid he is over the threshold amount, so would there be anything else that he would be allowed to claim? :sad:

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Hi, just wanted to know if anyone knows if there is anything my partner can do. He is a self employed (sub-contractor) builder, and due to know fault of his own he hasn't been paid now for 5 wks. He is owed over £2,000 in unpaid wages. His boss is not being paid off people who they have done work for, so he doesn't have any money to pay wages. My partner is now struggling to pay his mortgage, bills etc, and he is threatening to pack work in altogether, as he doesn't see the point going to work if he isn't getting paid. It isn't his boss's fault, customers keep promising they will pay and then the day goes pay when they should of paid and it starts all over again. In the mean time, materials are still needed to complete jobs, but there is no money coming in. I would like to know if my partner would be entitled to claim any sort of benefit. He cant claim JSA because he is in work, and he cant claim IS because when he is getting paid he is over the threshold amount, so would there be anything else that he would be allowed to claim? :sad:

 

You say that you are the partner and do you have dependants..

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It would appear the 'boss' is passing the buck. If he hasnt the money to pay sub contractors he should be honest and say that. Wether his boss customers are slow to pay shouldnt really affect payment.

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