Jump to content


  • Tweets

  • Posts

    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Aktiv Kapital claimform - MBNA card debt.***Claim Discontinued***


scousebird
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 3033 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Long story - short.

 

... got myself into a financial pickle with various credit cards etc.

 

Due to dwindling income over the last 12 months I have now crashed.

 

I have received default notices on my CC's as I have not made any payments to them over the last 3/4 months.

 

I was just about to contact them [along with some of my other creditors] to advise them of this change in finances etc;

with a payment proposal of £1 and statement of Inc and Exp., as now no income.

 

Additionally I was considering the querying the validity of the contracts with the CC companies as others on this forum have done.

 

Concentrating on MBNAeurope for the present:

today I have received a letter from AKTIC KAPITAL Portfolio AS, Zug Branch

- stating that they have purchased my outstanding balance with MBNA

- and they can help get my finances back on track :lol:

it then goes on to say that they are Aktic Kapital UK Ltd who will be collecting the balance of £xxxx.xx that I owe on behalf of Aktic Kapital Portfolio AS, Zug Branch.

 

they want me to cancel and DD/SO's [there are none; otherwise i wouldnt have gone into default!!]

as paying mbna would cause a delay in them being able to reduce my balance.

 

small print:... aktiv kapital uk ltd is part of the aktiv kapital ASA [norway] group of companies. CCA licence 510166. registered office, wells house, elmfield road, bromley, kent, br1 1lt.

'under the terms of this assignment and as defined in the data protection act 1998, Aktic Kapial portfolio AS, zug branch is now the data controller of your personal data...'

 

so my questions are:

do i acknowledge their letter?

do i deal with mbna at all now?

do i ask Aktiv Kapital for original contract/proof of debt?

any other pointers would be great please

[especially if any more letters 'assignments or purchases' of my other credit card debts start arriving].

 

thanks in advance.

Link to post
Share on other sites

  • Replies 60
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

do i acknowledge their letter?

See "do i ask Aktiv Kapital for original contract/proof of debt?" below.

 

do i deal with mbna at all now?

You need to check your Credit Files to see who is now the owner, please be aware though that the Credit Reference Agencies can take upto a month to update their systems, Experian and Equifax offer a free 30 day trial but please remember to cancel or you will incur a monthly charge of upto £14.99, Noddle which is part of CallCredit is free for life.

 

do i ask Aktiv Kapital for original contract/proof of debt?

Yes, when was the original Card taken out? the law changed regarding CCA's in 2007, prior to that the original document has to be produced, after 2007, they can supply a recon agreement.

A CCA request costs £1, send a postal order and to Aktiv via recorded delivery, the template for this is in the Library section, top tool bar in green.

 

any other pointers would be great please

You are under no obligation to supply Activ with an Income and Expenditure, only a Judge has the right to your personal finaces.

Do not speak to them on the phone, if they ring you, just say in writing only and hang up, all they will do is lie cheat and bully you into paying, the specialist adviser is in reality a spotty nosed kid who is on minimum wage with a 20% commission top up.

Do not fall for the doorstop collector trick either, it has been known for someone to turn up from time to time, but they have no legal powers, are not Bailiffs, just someone on commission, tell them to leave your property immediately, if they refuse, call the Police and they will remove them for you.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

Link to post
Share on other sites

thanks for the reply.

i do think the original card was taken out prior to 2007

- although since that time the card has been used, cleared, used, increased credit limits, used, part cleared, used etc etc.

 

i will ask for a CCA.

 

it was a route i was thinking of going down but was unsure if i still could as the debt has been 'bought' by this company.

Link to post
Share on other sites

The CCA will show you what date the Card was taken out.

 

You can ask for the CCA anytime regardless who owns the debt, once signed for, Activ have 12 + 2 working days (the + 2 working days are to allow for postage) to comply, if Activ do not then the Account is in dispute, template for this is once again in the Library section.

 

Stigman

  • Confused 1

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

Link to post
Share on other sites

no PPI.

pretty certain of this as most of time i was self employed so knew they wouldnt pay out if i claimed, so not worth taking out.

 

there will be some charges, just standard penalties over the years, for the odd late payment.

 

more recently the charges will be increased as obviously no payments

and potentially a % change as preferential rate will have been removed.

 

would you class Aktiv Kapital now as the OWNER as their letter states, or just a fancy name for DCA?

- as advice seems to be do not speak/acknowledge DCA yet my asking them for CCA is setting up dialogue?

 

thanks for the help.

Link to post
Share on other sites

 

would you class Aktiv Kapital now as the OWNER as their letter states,

 

asking them for CCA is setting up dialogue?

 

You should have received a Notice of Assignment, a letter from MBNA that they have sold the debt to Aktiv and also a letter from Aktiv that they have bought the debt from MBNA, these may come in the same envelope.

You also need to check your credit file to fully find out ownership.

 

A CCA is a legal request for documentation and does not mean that you accept the debt and/or paying the debt back.

 

Stigman

NEVER telephone a DCA

If a DCA rings you, refuse to go through the security questions & hang up!

 

If I have helped you, click on the star & say thank you

Link to post
Share on other sites

yes i have got the letter from Aktiv Kapital - saying that they now own the debt.

 

as for a letter from mbna, none that i am aware of, however i have unopened post.......... head in sand stuff!

 

i was very proactive today, sent off my CCA letter to Aktiv...... signed for postage etc etc

ONLY FORGOT TO PUT IN THE POSTAL ORDER !!!!!........:!::lol:

 

so will resend a copy again tomorrow....... !! so they get an extra day, damn.!:mad2:

Link to post
Share on other sites

  • 2 weeks later...

I received a letter from Activ wanting repayment of the MBNA balance they had bought. I responded with a Request for Info under Consumer Credit Act.

 

I have received a letter Just within the time frame stating:

'we refer to your letter blah blah blah....'

 

'whilst we endeavour to obtain documents within the prescribed time scales, due to the fact that we have to try to obtain documents from the original creditor we may be unable to do so, your account is on hold and has been removed from the collection process whilst we await the requested information.'

 

so what do you think i should do now - just wait ?

Link to post
Share on other sites

Hi Scousebird, If you have not made any payments to MBNA or Acktiv or anyother DCA in the last 6 years, then its probably a SB debt in which case you can send them this: >http://www.consumeractiongroup.co.uk/forum/content.php?408-Letter-sent-when-debt-is-statute-barred

I'm sure someone from the site team will be along shortly with further advice, if needed. BP

 

Hi Scousebird, must have posted around the same time, I'd definately take the advice given by Havinastella! BP

Many of life’s failures are experienced by people who did not realize how close they were to success when they gave up. - Thomas Edison

Link to post
Share on other sites

hi bigphil.

its not statue barred. i had made payments to mbna, then got into difficulties so went into default.

they 'sold' onto Aktiv

- dont recall getting notification of sale,

but to be honest it could be mixed up with a whole lot of post that went unopened......

 

so immediately upon receipt of Activ letter chasing payment i did a CCA

- hence the reply now received stating they are having to obtain documents from original creditor.

 

so technically my debt is now with Activ and i have not made any payments or offer etc to them just the CCA.

 

so now off to the kettle i go... ei ei ei o ............

Edited by scousebird
CCA applied for not SAR.... apologies for the confusion
Link to post
Share on other sites

When they finally get back to you, with a completely enforceable CCA, we can help further.

 

When was the last payment?

 

Was there any charges on the account?

 

How much is owed?

 

Was there PPI?

 

As you can see there is a long way to go until we can properly advise!

Link to post
Share on other sites

If you can afford £10, a sar to mbna would be a lovely bundle of info to have imo

CAG has helped me so much since I joined. Based on what I have learnt from others on here and my own experiences, I try to chip in and help others from time to time. I am not an expert and give my opinion only. Always check with the more experienced CAG members before making important decisions.

:-)

Link to post
Share on other sites

thanks mrhat and haveastella....

defo no PPI

last payment was probably about 10 months ago [would have to check]

there will be charges occasionally over the last few years, a few of which i queried at the time and usually got some refund straight away.

 

i will wait to see if they reply with the information.

which is even sweeter knowing that i forgot to put in the £1 postal order !!! and was thinking about re-sending my letter with it enclosed - so I am £1 better off already :lol:

i suppose i just wondered if they have the right to an extension of time to get the info from mbna?

Link to post
Share on other sites

  • 4 weeks later...

UPDATE......... 13 dec 2012

another letter from AKTIV just confirming that they are still waiting for information to be supplied to them by the original creditor..

.... this information is required by them to be able to resolve my query.

 

Account is still on hold.... pending this information.

 

should i still just wait....... are they allowed this time frame?

 

is the best course of action, in-action on my behalf !

Link to post
Share on other sites

yes thats what i think

 

 

i had at the back of my mind that after the 12 +2 days, they were 'out of time' so even if the info did turn up

- it was too late and i could write to them accordingly and say they had breached the request etc etc, so they couldnt enforce.

 

but it would seem that perhaps the best course of action is just to sit it out and not rattle too many cages.

 

 

my file is obviously flagging up for them to send out another acknowledgement letter.

 

thanks for the reply

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...