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    • Thank you for your message.  I'm concerned that by complaining to the IPC, and escalating the situation, PCM would be even more inclined to cause problems for me and take action to the fullest extent just to make an example of me.  I can still take the above action as a backup plan if PCM decides to go ahead.
    • Mr BankFodder you are a top man.   I just received email below and finally they accepted fully refund   Good Afternoon,   Thank you for your recent email.   We are sorry to hear of your recent troubles, we would be happy to accept rejection of the vehicle.   The amount of the refund to yourself will be £7,099, this alongside settlement of the finance agreement will be paid in full and final settlement.    By accepting this refund you are confirming that no further claims shall be brought against Big Motoring World or any of its associates in respect of this matter.   In order to proceed with the refund we require the following from yourself:   - Your bank details (Account holders name – this must match the invoice name, sort code and account number)   The bank details can be provided via email.   The refund will be processed within 14 days.  
    • How do I transfer my number plate V750? Transfer by post Check the expiry date on your V750 or V778 to make sure it is still valid. Ensure that the registered keeper for the receiving vehicle matches the Grantee or Nominee name on the certificate. Complete relevant sections of your V750 or V778 document and sign it where instructed. https://www.gov.uk/personalised-vehicle-registration-numbers/renew-private-number-certificate  
    • i know...the anpr camera mustve triggered the computer to send out a parking charge as it probably detected no parking ticket paid. disgusting way of trying to extort money
    • Good to hear OldGAl well done topic title updated.   Andy
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Advice on Probationary Periods, Are they legal?

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Hi there, I am new to this forum and need some advice. I have spent a whole morning talking to mortgage advisors only to find out that because my contact has a 3 year probationary period I can not take out a mortgage until this period has run its course.

Firstly are probationary periods legal? And is 3 years excessive? I can find no where on the internet which gives me any guidance on the legal length of probationary periods. I never knew that this would effect my chances of buying a house.

Am I able to fight the length of this period even though I have already signed my contract?

Any advice would be extremely welcome.

Finally is there a thread might might be a better area to post my question?

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Hello and Welcome Smithy09.


I've moved this thread to a more appropriate Forum, hopefully you'll get some advice shortly.





Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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no not a typo, the contract states three years! I have been told that 3 yrs is legally not acceptable and that the probationary period should not exceed more than 12 months but I can not find anything on the internet to confirm this.

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I think you need to take this back to the mortgage company.


In law a PP means absolutely nothing - it is a period after which you might be given additional employee benefits, such as a bonus, healthcare etc, but carries no status in terms of employment security. Any employee can be 'let go' within the first two years (12 months if you started before April this year) for no reason whatsoever and unless the reason for dismissal involves discrimination or some other protected characteristic, you have no legal redress. In having a 3 year PP, this means absolutely nothing as you acquire full employment rights, including the ability to pursue a case for Unfair Dismissal, after two years service (or as stated above 12 months depending on whether you started before April 2012) IRRESPECTIVE of any PP which is in force at that time.


Therefore, if the mortgage company have refused solely on the basis that your employment is 'insecure' until you have completed 3 years service, then that is WRONG - your employment status is as secure as a colleague's with 30 years service after you have been there 12 months or 24 months.


Agree that you need to ask your employer about this and precisely what completion of a 3 year PP entitles you to, as you have employment status from Day 1 and security of tenure after the period outlined above.

Any advice given is done so on the assumption that recipients will also take professional advice where appropriate.






If I have been helpful in any way - please feel free to click on the STAR to the left!


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the problem you have is that is an implied term into your contract of employment and you do not have to accept if you do not wish to, then they will not offer you the job.


a contract is a two way agreement between the employeer and employee


may i ask what area of employment this relates to as i can see this going up against the Employment Rights Act on occassions which is statutory. A n employers own T&C Does not over ride statutory provission


things like bringing a claim to a tribunal for unlawful dismissal as an example as the qualifing period of your contract is in contravention of theEemployment Rigts Act

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Thanks for the advice, the bank told me that my mortgage would not be approved due to the fact I have only been working for the company since September and that I am on probabtion. They then went on to say that I would not be apply until the PP had ended or if I could offer up a letter from my employer stating that my dismissal would not occur in this time. It all seems completely crazy to me. I can not believe that my employer would offer such a letter and the banks are saying that the computer will say no due to the wording of my contract. I thought I might have to wait 12 months but now it seems like 24 months. No wonder it is difficult to get a mortgage in these times.

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I work in a university, at the time of discussing my contract it was implied to me that this was standard practise. I was then approached by a member of the union who explained to me that they had been in talks with the university regarding the length of pp within standard contracts. Upon till this point I had not really hard cause for concern. Now that I am looking to invest in property I feel that I need some information in order to dicuss with my line manager a way forward which is legal and supports both sides.

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a mortgage company will not touch you on employment probation


legislation has been rushed through and the government failed to realize the effect of a two year qualifying period on employment rights would effect the housing market


i would think your only hope would be to offer some sort of security for the loan



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