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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Hi

 

I was asked to leave my employment in July after one month. To date I have still not received a payslip or P45 from them, despite repeated requests.

 

I have contacted HMRC and as they never submitted the P46 I completed they are unable to assist me any further. ACAS are unable to assist as it isn't a tax matter.

 

Any further advice?

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Hi

 

I was asked to leave my employment in July after one month. To date I have still not received a payslip or P45 from them, despite repeated requests.

 

I have contacted HMRC and as they never submitted the P46 I completed they are unable to assist me any further. ACAS are unable to assist as it isn't a tax matter.

Any further advice?

 

Has your employer given hmrc any pay info? If not don't worry as you will be slightly better of tax wise

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I am a student, so due a repayment as I earn under my PA. I am assuming wage was BR taxed. HMRC have nothing.

 

If you earn under your personal allowance, and are a student, why were they using a P46? They should have used a P38(S)

 

http://www.hmrc.gov.uk/forms/p38s.pdf

 

Since they have not even provided any payslip : were you paid in cash?

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I gave them a completed P38(S) and they asked me to complete P46, so in effect they have both. I have had no payslip or P45. They are ignoring all requests. Last I spoke to them I was told it was at their head office and that was over 2 months ago.

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Unfortunately you may have missed the time limit for resolving this through the tribunal.

 

it is possible to submit a claim to the employment tribunal claiming that your employer has failed to provide an itemised pay statement and that he has made unnotified deductions from pay.

 

To make a claim you would state that you have not received any itemised pay statement or P45, provide information about what were paid and set out the steps your have taken to try to get payslips and P45 from the employer and via HMRC

 

The tribunal has the power to determine what particulars should have been given in your payslip and also to make the employer pay you for any unnotified deductions in the 13 weeks prior to submission of the claim (so if he has or possibly should have deducted £20 for NI and £30 for tax in the 13 weeks leading up to the date you submit the claim, the employer may be made to pay this to you). And you have a tribunal declaration which clears up the messy situation of your pay and deductions which you could provide to HMRC and the Contributions Agency.

 

The rights are set out in sections 8 11 and 12 Employment Rights Act 1996

 

Unfortunately the time limit for making the claim is 3 months from date of termination it can be extended only if it was "not reasonably practicable" to submit the claim on time. If you want to chance your arm go online to the Employment tribunal website and put the claim in today!

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