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    • Hi All,   Apologies for the Quality of the PDF.. I had to Compress the crap out of it as it's 50 pages.. but it's still readable.. these grabbed my attention:   Page 1 Claim @ £185.. Not sure if they are going to present the other claim for £220 on Page 49 as the "Paralegal" looks like he is running this Dog & Pony show and may send an Advocate Page 7 [18] Apparently I am naive Page 14 [47] The Paralegal may not be able to attend..  Page 40 [3] I made a cut & paste error here.. wrong company & wrong amount.. not much I can do about this..   I will  also include in my own WS Dave's suggestion on the Kangaroo Court & Jake's letters if found..   VCS Witness Statement 20-01-21_V1-Upload.pdfLet me know your thoughts,   Regards Tom  
    • Claimants do not use witnesses to present the case.....counsel are not witnesses to the claim.    The receipt of Lowells DQ is not confirmed precedence of the claim.....check the status of the claim on MCOL and see if it states DQs sent out.
    • It also says that claimant has 28 days after receiving a copy of defence to inform court if they wish to proceed. I dont have a date but would assume that they received their DQ after I filled my defence and that they issued me a copy dated 6th Jan, so roughly speaking they have 28 days from 6th Jan to inform court.
    • Husband and I have finally saved deposit to buy our house and seen a house we like so I checked my credit reports before we give the mortgage broker the thumbs up!    I knew something would come and bite me on the bum!    I had an overdraft with lloyds which I have not accessed since 2013. They have sold to Arrow Global who have put a big fat default on my account. It shows on my transunion credit report as pasted below. Defaulting in April 2020.     I did not change my old address with them. I am unsure how to approach this as cannot be sure it is statute barred as it is an overdraft (even though I have not touched it, acknowledged it since 2013). The default date shown is Nov 2015 but not reflected in the way Arrow Global are sticking the defaults on. Should I send a 'statute barred' or 'prove it' letter? Should I dispute with the credit reference agency? I am unsure!    I would like the default off the account the quickest way possible to have a clean credit report!      OVERVIEW   Account type Current Account   Status Default   Account number     Last updated 2020   Start date  2008     PAYMENT INFORMATION   Opening balance £1,199   Repayment frequency Monthly   Date of default Nov 2015   Promotional rate No     PAYMENT HISTORY     J F M A M J J A S O N D 2020       D D D D D D D D D     OK   Missed payment -- No data D Defaulted     BALANCE OVER TIME   Your balance has not changed since Jan '20.   APR '20 | £1199MAY '20 | £1199JUN '20 | £1199JUL '20 | £1199AUG '20 | £1199SEP '20 | £1199OCT '20 | £1199NOV '20 | £1199DEC '20 | £1199£1299£0JAN '20JAN '21
    • Just looking at their DQ answers, why have they put down 0 for How many witnesses, including yourself, will give evidence on your behalf at the hearing?   Does that inc other lawyers? Surely that should say at least 1.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
      I opted for mediation, and it played out very similarly to other people's experiences.
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
      Many thanks, stay safe and have a good Christmas!
        • Thanks
    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
      • 1 reply
    • Natwest Bank Transfer Fraud Call HMRC Please help. https://www.consumeractiongroup.co.uk/topic/428951-natwest-bank-transfer-fraud-call-hmrc-please-help/&do=findComment&comment=5079786
      • 31 replies
    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies

New Generation Parking Ticket for not displaying blue badge

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Back in June 2012 my father, who is registered disabled, received a parking ticket through the post from the above company. This was the first he had heard of it and there was no yellow ticket left on car. I didnt reply and followed advice from here but did report them to a parking assciation whom I thought was a regulatory body - and received a very rude reply from them saying my father had better pay up or be taken to court. I didnt reply and havent heard anything about it since ..... until today when a notice for £100 now and threatening further action. My dad has recently come out of heart surgery (not an excuse or a sob story) and really is getting worried about this - any advice on what I should do?? Thanks

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Hi Nat


with regards to the ticket you dont need to do anything what so ever, you can also ignore all future letters from so call debt collector and fake solicitors, even when they use lots of red ink


Could you copy and paste on to here what the BPA said to you please?, dont worry you wont get taken to court

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As it was back in June and did not hear anything else from them I do not have the exact wording. I explained that my dad was indeed registered disabled and must have forgotten to put the badge up but that I was willing to send proof of badge etc etc. They told me very rudely that they had 'evidence' that a yellow ticket was indeed put on the car and that the badge was not displayed. I asked them for their 'evidence' and they emailed pics from NGP showing no badge but no yellow ticket stuck on car either (as it wasnt!) My dad is now wanting to pay this £100 to stop the stress but I am telling him not to still. Is there anyway I can report them for causing this stress to my ill dad when they have no legal right to? Thanks Nat

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Was your dad parked on a private car park? The disabled bays on private car parks are just lines on the ground, the blue badge scheme only applies to council parking spaces. It may be bad manners to park in a disabled spot on a private car park without displaying a blue badge, but no law has been broken.

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Why would you dad want to pay £100 just to stop a few harmless letters coming through the post


They wont take you to court


They wont and cant send anyone round. Its just like dealing with other junk mail. Ask him would he pay to stop other junk mail. What do you normally do with junk mail


you can find all the letters they send out on the money saving expert forum


When they cant and wont do anything the cant be any stress....

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The new rules give the PPC the 'power to persue the registered keeper' if a speculative invoice containing unenforceable penalty clauses is unpaid. But it is still a speculative invoice containing unenforceable penalty clauses, no matter who is 'liable' for it.


The new law doesn't remove the previous hurdles for the PPC around contract law, penalty clauses, ownership of the land, ability to contract with motorists on land they have no interest in and an inability to proove what loss if any was suffered. It doesn't change anything as I see it.


Read VCS v Ibbotson and HMRC v VCS.

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It might also be a good ides to complain to the retail park or the shops that you visited stating that you are totaly disgusted in the way that their agents are treating and harrassing your disabled dad!

hello all:-)

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natalie000 - I had numerous threats from New Generation Parking for Parking in a car park at Talbot Green in South Wales, the last one telling me telling me 'court Action' was pending. In fact its apparently still pending - 5 years later !! Something tells me they've given up a long time ago ! - This company are the same as all the rest - spineless and toothless. I replied to their silly threats telling them where to go but I would now advise you to heed the advice on here and simply do nothing - Let your father know about this and assure him that nothing will happen if he doesn't pay and they will give up fairly quickly. I am also familiar with this car park at Cardiff Bay as I visit often and know that New Generation have given up with other people who've had tickets there.

Edited by sean the sheep
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